ALTUS Construction, LLC

Matt Coffey built our home in 2006. His expertise and finesse gave us exactly the dream home we wanted. Matt is an artisan in his craft and has tremendous interpersonal skills to work with his subs and his clients. We would not hesitate to recommend Matt for any building needs anyone has. We always welcome contacts.

Well into construction, this GC proved that he was unorganized, ill-prepared, and under-trained to handle our custom home construction. He was rarely on-site to supervise sub-contractors, lost or misplaced items, didn't take measures to protect installed items, and damaged appliances that he installed after being instructed NOT to install them. He did not honor the timeline and, more often than not, made excuses rather than assume responsibility for poor workmanship or damage caused by the trades. He was always reluctant to hold his subs responsible. His promises were rarely fulfilled, the site was left dirty, he didn't implement CCR's that were provided to him---several times, and he did not provide homeowners with well-organized, on-time expense spreadsheets.

Due to apparent inability to create a firm schedule, weeks went by without work on the house. He was not on site to supervise sub-contractors--which resulted in inferior work, owner dissatisfaction, and delays to allow for refinishing and/or repair. Commitments were not kept; timelines were not honored; excuses for sub-contractors were made; substitutions for unacceptable work were proposed rather than this general contractor insisting that the work be repaired. He did not represent the homeowner. For example: mediocre and inoperable French doors were accepted and installed; interior doors, without apparent approval, were delivered to the painters, stained, and installed; the cement patio was poured and finished incorrectly. On other exterior cement finishes, stains and chips were prevalent since no direction was provided to subs nor was any cement protection utilized. He lost owner's manuals and ceiling fan remote controls. The site was not kept clean--even after the owner bought brooms and provided him with several copies of the CCR's. All sub-contractors' work was completed without general contractor supervision. Vinyl tile and Silestone was inadequately installed, and the sub-contractor wasn't notified. These issues should behave been resolved when products /services were received. He did not keep deadlines, timelines, or commitments. He was onsite sporadically, did not show up as promised, and left early. As a licensed general contractor and finish carpenter, his services and his finish work were unprofessional, irresponsible, inferior and unacceptable.