Alvarez Construction Co LLC

The craftsmanship is VERY poor and they will never fix things even if they say there is a warranty. There isn’t. They won’t expend money or help because they already suckered you into buying the house.

I would NEVER use this builder again. A lot of issues still not addressed after six weeks from my act of sale. I swear they move their employees around weekly. I’ve lost track of how many people I’ve had to deal with. A list was submitted, some major like the windows having a lot of condensation on the inside. A front door that leaks water on the inside, paint on the floors throughout the home, loaner appliances, cosmetic issues, wrong toilets installed. The alarm company has been here four times already. Still can’t get that working properly. So much for their “team” of people that go through prior to your walk through to take care of things. Ha! Did not do their job. Then I’m asked when did I found these issues. Doesn’t matter to me, they need to be fixed! Two months after signing my contract (I was the first person to sign) nothing was done for two months. I was told permit issues. Funny because lots of other houses were going up around me. Then I’m sent a video showing finally, what was done. I get to the location only to see that NOTHING was done, that the person took video of the wrong lot. Oh and they failed to tell me that my house would be flipped. Major detail they failed to tell me! Their prerogative I was told. I pick my lot, pick my floor plan. Don’t be surprised if what is shown to you is NOT what you get. I’m missing trim on the posts. I asked and was told I’m not getting it. Why? When asking the foreman he said “you’re not getting it” no other explanation. It took me six weeks to get mail in my mailbox. Celeste did not follow through with the post office to make sure the mailboxes were labeled properly. Six weeks!!! I’ve been calling myself the guinea pig of the subdivision. So now let’s talk appliances. I signed my contract at the end of August. I picked out my appliances. Then I’m told months later I can’t get the refrigerator I picked. Then they install the refrigerator and the hole is too small. I’ve been here six weeks and can only partially open the freezer. I now have a loaner refrigerator and dryer and was told it would take 10-12 weeks to receive. I’ve read many of the other reviews and see they were given 5 stars. Guess I wasn’t one of the lucky ones that got a nice home and great customer service. Wondering if it’s because I’m a single woman that they can just take advantage of. That’s how I feel. This isn’t my first rodeo. This is my third new construction home. Unfortunately I’m not from this area so I’m not aware of reputations. The only person/company that I would give high ratings for was my experience with Tracy West and Essential Mortgage. They were outstanding. All I can say is good luck if you go with Alvarez. I wouldn’t sign on the dotted line until EVERYTHING is complete. Huge lesson learned! If I could have given zero stars, I would have.

Alvarez is an incredible construction company. They are extremely professional and their family values shine through everything they do. They are huge supporters of our community -- as can be seen in their involvement in endeavors such as the St. Jude Dream Home. Thanks for everything, Alvarez!

The entire Alvarez Construction team is extremely professional. Everyone in the company takes pride in each home that they design & build. As their countertop subcontractor, we have always found them to be such a wonderful group of people to work with. They are a family owned business that takes pride in what they do. If you are looking into building your dream home, we highly recommend you go with Alvarez Construction Company!