About Us
Big Red Construction has been a respected leader in exceptional home remodel services for over 23 years. Distinguished in the marketplace by impeccable client service and the highest quality performance, Big Red Construction can transform any bathroom, kitchen or living space into a homeowner's dream come true. Big Red Construction offers in-house design assistance as part of the "Big Red way." Kathy Kovell and her talented team are the essential tools for your successful construction project!
Awards
Voted BEST CONTRACTOR in the Bay Area 2010 on SFChron/Baylist! Winner of 4 SUPER SERVICE AWARDS on Angie's List 2011
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Business Details
Business Name
Big Red Construction
Phone Number
(925) 962-0145
Address
946 Hough Avenue
Lafayette, CA 94549
Followers
74 Followers
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Areas Served
Lafayette
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Credentials
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Your tile issue was a big one. This tile, that you selected for your bathroom, was problematic. When you first brought the absorption issue to our attention, I spent the next few months working with the tile shop, where we purchased the tile, and the tile distributor, who represented the tile. With our attention to this problem, I was able to secure replacement tile and had my tile setter replace the tiles on at least three occasions. This was at my expense, of course. It was just last week that you met with my assistant and discussed having another tile setter come in and provide a bid to remove and replace all the tile. It was my understanding that when you had secured these estimates, we would discuss getting the work done.
My 29 years in the business are marked by providing excellent quality and service to all of our clients. For you to express these comments about us is nothing short of disappointing. I have called you as recently as yesterday and have not had a response. A call yesterday, a personal visit by my assistant last week to meet with you personally is hardly radio silent.