Higher Rock Construction

I hired Chris back in July 2023. He was paid to remodel my home following a fire I had. He was paid mostly upfront. This was a mistake my insurance company made. This allowed him to do very little work. Took an entire year to put a few cabinets in. Then he pocked the remaining funds claiming all the money had been spent. He defrauded me of the money paid by insurance to fix my home. I deeply advise not to do business with higher rock. If you do never pay any amount of money upfront. He also refused to provide any receipts proving where the money went. tragedy was not in the form of a fire in my case. Choosing to go with this company proved to be far greater tragedy!!! Almost 2 years later I still sit here with no flooring. Something he was paid very well to replace.

I first came in contact with HRC when they were referred to me by Service Master to repair water damage. I also had them do a remodel of my master and half bath. The first contact was in June 2018, and the master bath wasn't "finished" until December. In fact, some lingering issues have not been finished (stains on tile, window trim not aligned, balcony restained (because they power washed the finish off of it after they got grout all over). They also had to refinish my living room floors after tearing the finish off because they left tape down for nearly a month. The work they did do, was good, if you can put up with the lack of communication, delays and excuses!

As a professional, we enjoy working with Chris Bradley at Higher Rock Construction. Throughout the entire process, his communication, organization and attention to detail make every project easy and successful for everyone involved.

Our home flooded from our refrigerator on 10/29/18. This could not have happened at the worst time with the holidays approaching. Since 75% of the downstairs was affected by water, we decided to move forward and remodel our whole downstairs. Chris and team came in and evaluated the situation laying out a remodel plan that had us back in the kitchen for Thanksgiving and comfortable during Christmas. This was very impressive as the kitchen project entailed a lot of work. His staff worked directly with our insurance company which was great as I did not have to get involved. Because we had an insurance claim and a personal remodel, Chris provided separate detailed bids which made it very easy to understand. He took us through each bid and he was spot on the number. I want to add that his team made suggestions throughout the job, that we would not have thought of, that really made a difference in the end result (updating our house). Chris made himself very accessible throughout the job, checking on our house frequently and returned all of our calls immediately. He contacted us with any changes in the work schedule so that we knew when his crews were going to be working in the house. ALL of his construction crews were very professional and courteous. We plan to remodel the upstairs in the future, HRC/Chris Bradley will be doing that work for sure.

Recently, the water hose to our dishwasher ruptured and flooded several rooms in our house. After the water remediation was completed, we were recommended to work with Higher Rock to repair our baseboards, patch some walls, and do a lot of painting. We are grateful for that recommendation. Higher Rock Construction was open and honest about everything they were doing; they responded honestly and promptly to all of our questions and phone calls; they showed up to work when they told us they were going to show up; their estimate was spot-on and they do an incredible job. If you are looking for a company who is communicative, reliable, and focused on quality, I strongly recommend Higher Rock Construction