KC Custom Builders

We had a great experience working with KC Custom Builders on our project. From the very beginning, communication was phenomenal. Nathan and his team were consistently responsive across phone, text, and email, and we always felt like we knew what was happening and what to expect next. That level of communication alone set them apart from many other contractors we considered. One of the standout aspects of the process was their use of Buildertrend. Having a centralized place for updates, schedules, selections, and messaging made the entire remodel feel organized and transparent. It eliminated a lot of the typical uncertainty that comes with construction projects and gave us confidence that nothing was slipping through the cracks. Given the complexity of our project and the inevitable unknowns that come with remodeling, we felt the schedule was managed very well. When adjustments were needed, they were clearly communicated, along with the reasoning behind them. That transparency made a big difference and helped us stay aligned throughout the process. The team was also very mindful of keeping our home clean and protected during construction. They took consistent care to minimize disruption, which made day-to-day life much easier while the work was ongoing. In terms of quality, there was a clear attention to detail at every stage, and especially in the finished work. You can tell they take pride in what they do, and the final result feels well-crafted, thoughtful, and built to last. We spoke with several contractors before moving forward, and while there were other solid options, none matched the level of transparency, organization, and ease of working that we experienced with Nathan and his team. They were straightforward, professional, and genuinely focused on delivering a good outcome. We have already recommended KC Custom Builders to friends and neighbors and will continue to do so. If you’re looking for a team that communicates clearly, manages the process well, and delivers high-quality results, they are an excellent choice.

I hired KC Custom Builders for what originally began as a complete remodel of my master bathroom. Nathan Casey and his crew were a total dream to work with. The work crew always arrived on time, was very professional and always left the worksite clean. The attention to detail and overall workmanship was amazing. Nathan was very good about being accessible and was very quick to respond if I ever needed to reach him. If anything came up which was unexpected, Nathan was great about talking through the issue and would explain all available options. I really appreciated how Nathan always appeared to have such a calm demeanor which was great for the times I was feeling stressed. He always made me feel that everything would work out…which it always did. I really felt that Nathan and his crew listened to me and understood what I wanted for my remodel. Whenever they made suggestions, those suggestions were usually right on point. There were times when I wanted to learn a little bit about how some of the work was done and the workers were always willing to explain how and why they did things; and as a result, I really learned a lot about remodeling a home. The end result of my master bath remodel was that I got an awesome spectacular master bath retreat. The remodel was so good that over the course of two more years, I ended up remodeling several other rooms in my home and hired KC Custom Builders two more times. To this day, I will walk through one of the remodeled areas and think to myself how much I love it. As with any remodel project, budget is very important. Nathan was excellent about pricing out each of our projects and always stayed on budget. Nathan uses a cloud-based project management system to assist with managing his projects. I really loved this online feature because it allowed me to be kept in the loop regarding the progress of my project regardless of where I was, and it was great knowing that the information was always just a click away. To summarize, it is always fantastic when you can finish a remodel project (in my case, three projects) and still really love your contractor and his crew. If there was any more work left to be done on my home, I would hire KC Custom Builders again in a minute, but for now, I will continue to highly recommend them to my friends.

Nathan & his crew at KC Custom Builders were a delight to work with. He provided a reasonable bid in a timely manner & was able to stick to his timeline. His choice of subcontractors met his own high standards of quality, courtesy & cleanliness. His crew was completely trustworthy & friendly. Nathan's attention to detail assured we received the quality of workmanship we were looking for; we couldn't have been happier with our choice to hire KC Custom Builders.

The plans I dream up as an interior designer can only be executed through the skill, artistry, and professionalism of the builder. KC Custom Builders is a wonderful partner for me both professionally to recommend to my clients to assist them with remodels and additions, and personally, as they have done a lot of work in my own home. In addition to KC Custom Builder's inherent skill in the trades, I also appreciate their direct communications, clear and accurate estimates, and easy rapport with the clients.