Neos Construction

Troy and his team did a 10x20 StudioShed install for us in our backyard. We love it! Troy had excellent communication, was always available to chat through designs or issues, the team was always on time each day and he was extremely professional. Definitely 10 out of 10!

We hired Neos Construction (Troy and Ron) to install a permitted 12x15 Modern Shed on our Los Angeles property and to oversee all permitting. They were generally pleasant to work with: communicative, respectful of our home, and transparent about scheduling. They maintained steady communication during permitting lulls, shared progress photos when I was traveling, and had a positive working relationship with our City Inspectors. However, there were a number of meaningful challenges: First, for the premium-level fees they charge, the build was essentially completed by only the two of them, with subcontractors brought in for demo, electrical, plumbing, and interior painting. This hands-on approach may appeal to some, but it significantly lengthened the construction timeline compared with crews of comparable cost. Second, cost transparency was limited. Neos was reluctant to itemize materials versus labor or provide subcontractor invoices, despite initially offering to do so. We later discovered a sizable discrepancy between what we were billed for demo versus what the subcontractor actually charged them. Third, the inspection fee structure deserves clarification: I agreed to the $650 per-inspection fee (outside of 4 included ones) in their contract. My intention isn’t to suggest surprise, but to note that these are Neos-imposed fees, not fees from the City of Los Angeles (City inspections are covered by your permit). Given that they were often already on site, the cost felt high, and we were billed for the final inspection despite their absence. We also experienced preventable mistakes: Neos did not verify the delivered siding from Modern Shed against the approved plans. This error was only caught near the end of the build, requiring replacement materials and causing delay. More significantly, they installed our sump pump without a permit and mechanical plan check clearly required by the City-approved drawings they regularly consulted, assuring us a city inspector had said it was fine. A new inspector later corrected this, leaving us responsible for months of additional delays and significant fees to obtain a retrospective mechanical engineering review. They defended their ignorance of the required process by saying they had never installed a sump pump in Los Angeles. Finally, although the last stage of work (closing the sump pump area and leveling the surrounding earth) was performed by their subcontractor, no one from Neos came to oversee the work or verify its completion. The subcontractor arrived unfamiliar with the job and had questions that normally would have been answered by the contractor on-site. I'm happy with my studio and am not questioning the quality of the work performed by Troy and Ron. However the issues we experienced with cost transparency, permitting, and subcontractor oversight were not insignificant and did cast a pall over the overall experience.

Just completed - looks good - 5th star depends on how it looks and if there are any problems after use.

Neos construction did an excellent job of resurfacing our patio. They show up on time, clean up at the end of each day, are very meticulous and super at communicating. The end result, Perfection! I wish we found them sooner.

Troy and his crew did a great job on the project. Attention to detail is beyond compare. He is very attentive and in constant contact during the job. Highly recommend this company. We are very happy with the results and at a fair price.

Neos Construction did the concrete overlay on our back patio and pool deck area. It looks gorgeous. They are good communicators, came on time, were happy to answer all of our questions and made sure the job was done right. Owners Todd and Ron were great to work with. Happy to recommend them.

Troy & Ron did an excellent job with the install of our modern shed. They were efficient and finished the project well within our desired timeline with great attention to detail. I look forward to using their team more often for future home renovation projects.

Troy and Ron did a great job building an office shed for my back yard. They did this on difficult terrain. They have a lot of experience and were easy to communicate with.

This is the second time we have hired Troy and Neos Construction (you can see my earlier review from March, 2024). I wrote then that I would glad hire them again—and we did! When we had an unexpected crisis this fall—a water leak from our HVAC system—we had parts of our kitchen ceiling and walls torn out to remove the water damage. Troy and Ron came to the rescue. They did an incredible job putting our kitchen back together: not only did reconstruct the kitchen, but it looks even better than it did before! And Gustavo, the painter that Troy worked with, also did wonders repainting the kitchen. The quality of Neos Construction’s work—again—was impeccable. But what really sets them apart is their attention and care. They were very careful about taping off the kitchen to keep construction dust from getting into the rest of the house, and worked with us to choose non-VOC paints (both of things important for someone with asthma). They are just really, really solid guys—hardworking, funny, and kind. I cannot say enough good about them: we appreciate them all so much. For anyone needing a contractor, you just can’t do better than Neos.

Neos did an incredible job solving some challenging construction issues with a high-end prefab project. They were VERY professional, they showed up on time and kept me aprised of their progress all the way through a tricky project. Their level of care on athe finish details really impressed me and they went the extra mile to make sure everything was done to my satisfaction. I could not recommend them more highly!!!!

I highly recommend Troy and Neos Construction. He did an excellent job building our custom backyard office shed. We could absolutely see the difference in quality: he is skilled, hard-working, and conscientious, and clearly takes great pride in his work (as he should!). Troy and Ron were a pleasure to have around for the time it took to complete this project—just really good guys, who care about getting it right. They were both very communicative and reliable, considerate and helpful. We feel very fortunate to have worked with them and would absolutely reach out to them again for other projects. Hire Troy and Neos Construction—you won’t go wrong!

We used Troy (Sensitive Information Hidden) and Neos Construction to build a work shed in our back yard and connect electricity, internet, and heating/air-conditioning. Troy and company were responsive and clear about the process, which ended up being very important when their work was interrupted by holidays and extreme weather. It was a pleasure to work with them and the resulting private work space is an excellent boost to my productivity.