DON'T BE FOOLED BY THE 5 STAR REVIEWS
I was going to wait to write this review until the project was finished, but if this helps even one person avoid the pitfalls and problems with this contractor, I should do it now. I was swayed by all the 5-star reviews for Poseidon and I hired Zoran on May 9. The project was to remodel my kitchen (including removing the soffit), replace patio sliding door, install all new wood flooring downstairs & on the stairs, new carpet upstairs and LVP flooring in the master bath and closets.
The kitchen demo was started on May 31st, along with the demo of the old wood flooring downstairs, leaving the concrete subfloor exposed. The first two weeks of kitchen work went relatively well, EXCEPT to finish removing the soffit, Zoran wanted an additional $1500. Even though the soffit removal was included in the written contract and the contract stated "all material and labor in the scope above are included in price".
Then came Wed June 15th and this reno turned into a nightmare. Zoran came by to pick up a progress payment and casually mentioned he was going out of town. No big deal, I thought. It turned out to be a very big deal. Zoran left the country and went to Serbia for the summer, leaving me to deal with the flooring contractor (Denis) myself.
Before he left, Zoran assured me that Denis was scheduled to start installation the next day, Thursday, and carpets would be Monday. What followed was the most unprofessional, unorganized, inefficient and sloppy work from a subcontractor that I've ever seen. Denis did not communicate at all, nor did the supposed 'project manager' Charley (who I never met & never even heard of until he showed up at my house and was rude to my daughter). I kept texting Zoran for help, not realizing he was several time zones away.
On the day that Denis showed up to start the floor (Friday), he decided the floor needed to be leveled, even though he had previously walked the job with Zoran and didn't mention it before. This was an additional delay of several days and an additional cost of several hundred dollars. They were so sloppy with the leveling, splashing cement on the walls. Then, to get my modem out of the way, they DUCT TAPED IT TO THE WALL. Zoran also charged me $1500 extra for moving heavy furniture, but Denis left it piled up in the corner for over a week and I had to move it back myself. They also put carpet in my closet instead of the LVP that I paid for.
They violated my privacy and disrespected me by tearing up the carpet in my room on a day that I specifically asked and was assured that they wouldn't be working upstairs. Charley was so rude and condescending I banned him from the jobsite, not that he was of any help anyway. There's a lot more that went wrong, but not enough space to say it all. The job is still not finished & Zoran is still out of the country.
Bottom line: I would only hire Poseidon if you are assured Zoran won't be leaving town in the middle of your project.
Thank you so much for the wonderful review—it truly means a lot to us.
It was a pleasure working with you, and we’re so glad to hear the project came together in a way that met your expectations. Your feedback about our dedication and persistence really resonates with our team, and we’re grateful for the opportunity to collaborate with you.
We appreciate your trust and would be more than happy to work with you again anytime!
Warm regards,
Poseidon Remodeling