In Spring of 2015 my wife and I decided to hire Remodeling Dreams Construction to do hail repairs on our home. In the 4 years since, we’ve encountered an endless list of problems with their repairs, costing us tens of thousands of dollars. The roofing, siding, painting, windows, and gutters have all failed in some capacity.
On the roof, ridge vents were installed improperly according to manufacturer’s reps. Vents and Vent Stacks were mounted crooked (Still apparent) and also painted terribly (Also still painfully apparent). The Vent stacks damaged by the storm weren’t replaced, either. The roof also was not flashed properly, causing water damage to siding. Siding less than 3 years old was rotting and had to be replaced.
The siding on my house was replaced and did not match the existing siding. The clips that cover the butt joints weren’t installed. When I asked about them, I was told they weren’t available anymore. When I had RDC’s work replaced, the new contractor matched the new siding to the old, and included the clips which I was told were no longer available.
The paint on my house does not match. I’m reminded every time I pull into my driveway and see a patchwork paint job. While RDC was still doing the job, they sent an invoice requesting final payment. Their painters had only painted half of what was required and there was a laundry list of other repairs yet to be finished, but they requested final payment, anyway.
Years after the fact, I’m being told by other contractors I’ve hired to repair the work that the caulking was also unprofessional and done very badly – the wrong caulk was used, so it’s already cracking and letting water into siding and trim less than 2 years after its application. My home will need to be re-sided and re-caulked where Remodeling Dreams Construction did some of their repairs.
A window that was installed remains cracked in my living room. The trim around many of the exterior windows still show obvious hail damage years later and look terrible.
The gutters failed so catastrophically that they filled one of my exterior wall cavities with water. This issue was made painfully apparent a year or two after RDC “finished” the job and my siding had begun rotting from the inside out and peeling away from my house. To be fair, Jeff came out with his crew and tried to fix it. They left it unpainted, un-caulked and with nails protruding from the newly installed siding. Yes, I have pictures. One of the downspouts was placed so it dumped water next to the foundation of my house, instead of diverting it away, which is the entire purpose of downspouts. Many of the downspouts were falling from their mountings at the end of their fourth year. It was awful.
Even when I called them to fix their mistake, it was absolutely terrible and shoddy work no craftsman would put their name on. Giving Remodeling Dreams Construction a second chance actually cost me even more money, since I had to hire someone to come redo the gutters, roofing, siding, caulking, and painting they left undone.
In the 4 years since I’ve hired Remodeling Dreams Construction, there has been nothing but regret for me and my wife. It has cost us thousands of dollars to fix their multitude of mistakes. I was initially sold on promises of quality work and workmanship and received anything but. I’ve debated on posting my experience, but I believe potential customers should be made aware of just what they might be getting into; and just how costly it can be financially and emotionally. I would advise just staying away.
Without knowledge of any issues there is no way we could have remedied it. When our clients raise a legitimate concern with our craftsmanship, we do everything we can to resolve the problem promptly. The issue you cite with the water cavity is the result of the original construction, and not our efforts. Regardless, we were willing to fix the issues at no additional cost to you (despite the fact that they were outside of the scope of the work we performed) with the understanding that you would undertake the painting. As members of the local community, our reputation is incredibly important to us as is our customers' satisfaction, and we always stand behind our work.