Remodeling Heroes

If you’re considering working with Remodeling Heroes, I want to share my experience so you can make an informed decision. I went into this project expecting a typical general contractor setup where a GC manages the project and brings in licensed specialists for plumbing, electrical, framing, etc. That’s not how this company operated in my case. Remodeling Heroes functioned more as a sales and coordination layer. The actual work was effectively handed off to another GC and a small crew that handled every trade themselves: plumbing, electrical, framing, drywall, tile, finish carpentry, everything. These were not dedicated specialists brought in for their respective scopes. It was a generalist crew performing all aspects of the project, often across multiple jobs at once. That structure had real consequences. The quality issues were constant. I dealt with repeated mistakes, code issues, and rework across multiple phases of the project. Some examples: * Two load-bearing supports were removed without properly shoring the structure first, despite shoring being explicitly included in the agreed scope. * A pocket door system was installed incorrectly and not according to manufacturer instructions, requiring walls to later be reopened. * The shower valve was installed incorrectly behind finished tile. * Multiple electrical/code issues had to be identified and corrected by me before inspections. * Drywall, framing, and finish quality were sloppy, including out-of-plumb surfaces and screw pops appearing shortly after completion. In practice, I had to actively supervise work in real time to prevent further mistakes. I frequently found myself researching code requirements, reviewing installation manuals, and explaining proper installation methods to the crew. That should not be the homeowner’s responsibility on a permitted project of this scale. Communication was also a challenge because there were multiple layers between me and the people actually performing the work. Details discussed during planning often did not make it to the field, and installation instructions were repeatedly ignored or missed. There was also a serious trust issue during the project. One of the workers stole approximately $2,000 worth of my tools over time, which I documented with security cameras. Later, I saw the same individual working on another nearby Remodeling Heroes project. I can only speak to what I directly observed, but it was deeply concerning. By the end of the project, I felt less like a customer hiring experienced professionals and more like an unpaid site supervisor trying to keep the project on track. This setup may not be obvious when you first engage with the company, but it had a major impact on the quality, accountability, and overall experience of the project.

Arie Gurman (project manager) and his team at Remodeling Heroes did a major project at my house including addition of a brand new bathroom in the master bedroom, addition of walk-in closet. The work was complex and we had to make several adjustments along the way But throughout this process Arie was highly communicative, flexible and took us through the process step by step. Arie and his team did an outstanding job, very high quality work (see few attached pics) and we are quite happy with the project. I will surely be very happy to use Arie and his team at Remodeling Heroes for future projects and recommend them to my family and friends

Our experience with them was mediocre at best. The solution they proposed and executed only partially solved the problem. At times we also had some rather questionable interactions with their staff. Expect to catch some attitude if you annoy them with too many questions. For example, at one point during our project negotiations, my questions on their contract must have been annoying when my service rep replied "...for us its a very very small project the office will even skip and not take..." I guess he thinks they are doing me a favor by charging me $17000 to put in a drain. The issue we need to solve is leak in the basement where we could not find the source. They inspected the issue and recommended a French drain as the solution. We had the work done at the cost of $17,000. A majority of the leaking is resolved, water is no longer pouring in as it was during the worst of our 2023 winter storms but some water is still making it's way into our basement. After reporting the water issue to my service rep, he leaves me a voice message stating he reviewed our contract and all the work they did was at my request. They now want to dig up the drain they just installed and look for cracks in the foundation. Of course, our warranty does not apply here because the drain is doing it's job and there must be undiagnosed cracks in the foundation.

Very frustrating job. They replaced window but ignored major issues in the rot in the frame even though we asked them to open up interior trim. They also didn’t calk the bottom of the window they replaced. When we brought up these issues they tried to charge us more to fix these issues and blamed us.

We recently worked with Remodeling Heroes to remodeling our kitchen and master bathroom. Everything looks amazing. Eran was very responsive and patient answering any questions I had. He was able to provide a very reasonable quote over email after I provided a couple photos and dimensions. Overall great experience from start to finish. I would definitely recommend them to anyone and will give them a call for any future needs!

Larry & the entire Remodeling Heroes team went above and beyond in completing our small bathroom renovation (re-tiled, re-floored, installed new vanity & new shower). The crew was punctual every morning and kept us updated on the process the entire time. They consulted us for every question or design decision as they worked and laid out different examples to help us make our final decisions. From start to finish the project took one week and they were present every day from 8am-6pm. We will be hiring them in the future to complete jobs in our new home, 100%.

Idan and his team were fantastic! I couldn't recommend Remodeling Heroes any higher. We were very impressed by their customer service from the get go. Idan came over and provided a detailed quote not only of the work we asked for but additional work which could help improve our home. The quote came through quickly and was cost competitive with the other quotes we had procured. We needed to move quickly because we had visiting family and needed to have the work done before they arrived. Idan was able to get his team on the ground ASAP and complete the work not only quickly but to a fantastic standard. Remodeling Heroes will be our go to for our next renovation project.

I've been looking for a company to remodel my bathroom because of water leaks. I requested a consultation through Houzz and the company replied in one day! This quick response was very helpful since my bathroom was getting worse by the day. Remodeling Heroes quickly answered and set up a date to fix the room. They arrived right on time and worked very efficiently on the project in front of them. The workers were very kind and communicated very well about the problems my bathroom was facing. My bathroom was remodeled in the amount of time they had told me and I am definitely satisfied with their work. If I ever need anything else remodeled I'd definitely call them.

Larry at Remodeling Heroes remodeled our kitchen from the start to end, from upper and lower cabinets to the flooring, appliances and everything in between. His team did a stunning work. Larry made sure that everything will be installed perfectly and that the new kitchen will be no less than perfect. He went above the normal things that a normal contractor will go and we felt that he treat this project like it was his own. His carpenter guy took the outdated cabinets and turned them into brand new (which saved us a lot of money), rebuild some new cabinets in order to accommodate a built-in refrigerator and a new microwave drawer. They showed up on time, every day and worked towards the weekly goals of the kitchen remodeling. We could not be more satisfied and will be using them again on our master bath renovation as well.

I recently had my kitchen remodeled by Remodeling Heroes and am totally happy with their transformation of my old kitchen to a gorgeous up to date beautiful new one. Remodeling Heroes uses a great team approach that brings together the designer, cabinet maker, cabinet installer, installer of tile, flooring, etc. to work with you in creating your dream kitchen! They do it all ! and live up to their motto "On Time On Budget". Everyone from Remodeling Heroes was so professional and personable, particularly Larry, my interior designer/team leader, and Idan, my project manager. Both were knowledgeable and skilled in their fields and great to work with. I highly recommend Remodeling Heroes.

We hired Eran to renovate two full bathrooms, including our master which was a major undertaking as it involved removing a wall and moving plumbing around. He also handled some other projects around our house. Eran was the last contractor we met with after meeting with 10 others and we are SO happy we chose him. He is honest, professional, hardworking and very fair. He was always present on our job, showing up regularly to check in on the progress, always reachable when I had questions and made sure to address any concerns that came up throughout the process. His team is also wonderful, always showing up on time and very respectful while they worked in our home. I know from experience how nerve-racking it can be to hire a new contractor and Eran really made it easy to build the trust that you need in that relationship. We will definitely hire him for future home projects. There is no one else we'd rather work with!