Restless Restoration and Development

I have to appreciate the fact that, although the high quality of our work was fully recognized, something went wrong somewhere for me to have an unhappy client here. I prepare the most detailed scope of work in this industry. This client is implying that we discussed something(s) during my initial walk through that I didn't put in the contract. This is normal. I do throw out a lot of possibilities and ideas to see what potential clients like in order to help create dream spaces. After an initial meeting I submit a very detailed, itemized bid for any potential job, keeping in mind that I am competing against other bidders. I do expect people to read their proposals. I've never heard of anyone not asking questions as well as not reading their own proposal before hiring someone but I guess there is a first time for everything.

Issues come up on jobs sometimes and when they do, I believe that's when a person's true character is revealed. I always have, and always will, keep working to deliver a great job and keep my referral sources proud to recommend us as professionals who produce top quality work...