Ultimate Construction Company

I would give 2.5 stars, equally down the middle, if it was possible. We hired Stephen and his team to level a floor, install a balcony, and then to build out an in-wall cabinet. Communication with Stephen was always difficult. He was hard to get a hold of, schedule and even understand next steps. However, the work that was done by him and his team was great on the floor and balcony. As a homeowner it's nice to know things we are responsible for, like staining the balcony, after it's been installed. Communication was never great, but the work was good on the floor and balcony. The in-wall cabinet never happened. He drafted plans, provided an estimate of a month or so to come back out and complete the job. And then nothing. Ghosted. He left a hole in the wall for us to find someone else to deal with. It's been 4 months without any communication from him so we've finally given up waiting. Thankfully Stephen doesn't require any deposit down for projects so we didn't lose money, but having a hole in the wall is less than ideal. We do hope he's okay, because not even a reply to texts, calls and emails to say "I'm not doing the job" has left us worrying something has happened. However, we need to move on with dealing with the hole in the wall. Our 2.5 stars is because it's a struggle in the communication department, but the work is good when he does it. Be prepared for him finishing only what he wants to and a struggle for you to know what's happening, what you may need to do as a homeowner and when he's coming to the house. However, the work itself, when done, is very good.