JacksonBuilt Custom Homes

We selected JacksonBuilt to build our home after interviewing several builders, all of whom probably would have been fine. But with Richard and his team there was a sense that this was a company we would feel comfortable having an ongoing dialogue with - who would be accepting of our ideas and also tell us if those ideas wouldn't be in the best interest of the final design and why. The fact that we would be building from a distance was also a consideration when it came to communications. Our experience could not have been better. Richard had many ideas during the design process that were implemented, and Alison made the selection process (something that early on seemed intimidating) enjoyable, and has a great sense of scale, context, color and client's style preferences and budget. Eleanor was always prompt at returning calls and setting up various services and meetings. In the end, our house is everything we hoped. JacksonBuilt's attention to detail throughout the process, from start to finish was exceptional, and evident in the end product. Probably the highest praise is that if we were to build another house, we would hire Richard and his team all over again.

We hired Richard Jackson and his team to build our home on Daniel Island. From the beginning, they were straight-forward, professional, knowledgeable and customer-oriented. Throughout the entire process, which took about a year, we had complete confidence in the team's dedication to building the best house possible for us. Every call, text or email was promptly returned, which was and is of utmost importance to us. As a team, they work together flawlessly. Allison Casper, the talented Design Director, was so valuable, patiently working with us on every design choice. Project Manager, Deniz Evin, was on the site every day, attending to every detail and addressing all of our questions and concerns. Eleanor Taylor, the Production Coordinator, has taken care of the countless details involved both during the building process and, even more importantly, after we have moved into the house. And, of course, Richard Jackson, a highly experienced home-builder oversaw everything, advised us, tried to keep us on budget and was fun to work with. The result is a beautiful and well-built home that has exceeded our expectations. We are very happy we chose the JacksonBuilt team to build our dream home and would recommend them without hesitation.

This was our first custom home and Richard, Kimberly, and the incredible team they have assembled made it a joy from start to finish! It was evident from our first meeting that they were passionate about what they do. Their professionalism, empathy and accessibility made it feel much more like a collaboration than a vendor/customer relationship. We could not recommend them highly enough to anyone looking to build their dream home.

From start to finish, the process was smooth, exciting and more fun than we could have hoped. Richard’s professionalism, organization and attention to detail are unmatched. He is easy to communicate with, valued our time and, more importantly, he cared about the quality of our house as much as we did!! Kimberly has a keen eye for design and was a pleasure to work with as well. She assisted us with interior selections every step of the way, from tile to paint colors to fabrics and furniture. We could not have asked for a better team to make our dream home a reality.

Richard and his Jacksonbuilt Team are a superior quality craftsmen custom builder that will guide you through your home building experience from the architect /planning/ permit stages through to when the last window pane is polished right before you move in. The relationship doesn't end there though. They will check back in periodically after completion to see if there is anything that needs to be done. If any questions come up after construction their outstanding customer service team jumps right in and has an answer for you immediately. The Jacksonbuilt team is very professional and attentive, yet work in a more relaxed atmosphere, this makes them extremely comfortable to work with. This comfort opens up a lot of room for dialogue about anything you might want to do to customize your home and they have the experience and know how to make any of your dreams come true. Their expertise was reflected again when we came in right on budget and right on time. What more could anyone ask for in a builder! We would highly recommend Jacksonbuilt Custom Homes!

Jackson Built Custom Homes delivers as promised! They pay attention to detail and are helpful and supportive in selection while ensuring that the home is everything you want it to be. I would absolutely recommend them to anyone.

Jackson Built Custom Homes has a great reputation within the Daniel Island community, and they did not disappoint with the recent addition to our home. They were spot on with their completion date, and they were also within 5% of the originally proposed budget, which in the construction world is pretty darn good. I would highly recommend Jackson Built Custom Homes to anyone looking for a high quality local builder who provides great customer service, and a great all-around building experience.

When we first thought about building a home we were quite wary. We had no experience with it and had heard lots of horror stories over the years. But after talking to Richard and Kimberly we were immediately put at ease. The Jacksons business philosophy is very simple: it is called The Golden Rule. Countless times over the course of construction small things that we hadn’t even noticed were improved upon, re-done or replaced because Richard or Kimberly were not quite pleased with the result. Every element of construction was effectively negotiated. Even the parts of the process that are necessarily arduous, like picking materials, the Jacksons made pleasant and efficient. Every deadline was not only met but often came in earlier than promised. The result is a home that we couldn’t be happier with, and now that we have been in it for almost five years, we can attest to the quality of the construction and the integrity of the Jacksons.

They simply do NOT mass produce homes. Richard Jackson (owner) is intimately involved with every aspect of the project. All of the decisions, changes and updates are made quickly and precisely. There is no hearsay...Our biggest surprise and what completely exceeded our expectations was the Jackson team of people that worked with us. They are incredible at what they do in their respective responsibilities and simplify the entire process for you. When we started our project, we finally decided to go with JacksonBuilt Homes to work our new home in DI and now that the project is over, we consider them our friends!

We fully enjoyed our experience with JacksonBuilt. From concept to post-move-in, we were not disappointed in the slightest! The company employees posess a variety of skills including design and building expertise. They have a sense of creativitiy and desire to meet the customer's needs. Jacksonbuilt maintains open communication with customers through the design selection process, helping weigh selection options versus budget. Jacksonbuilt has good relationships with skilled subcontractors and has high expectations of their work and worksite professionalism/neatness. We highly recommend Jacksonbuilt and would definitely use them again.

Jackson Built Custom Homes did a wonderful job building our custom home on Daniel Island. The Jackson Built team was always available and responsive to questions or concerns, very efficient and worked to keep us within our budget. The project was finished on time. They were a wonderful company and built us a beautiful coastal home!

We hired the amazing team at JacksonBuilt Custom Homes to build our dream home two years ago. It was the best decision we made! The building process went smoothly and was completed on time and on budget. Richard and his team were always available and extremely patient with our lack of knowledge on the building process. JacksonBuilt Custom Homes continues to check in with us to make sure everything is going well in our new home. We have been in our home for a year and continue to sing the praises of JacksonBuilt Custom Homes to our friends and family!