Melanie construction

Melanie Construction is the ultimate professionals in their customer service - both pre- and post-sale. The fact the family owns and operates in Russell means they are always accessible, and extremely responsive. We live in a new build area - the construction workers drive at the speed limit, the building lots are always clean and tidy, and they rarely work weekends or evenings so very quiet for current residents. There is a post about the sites being untidy and I have to counter that. Compared with other builders, they are scrupulously clean. Melanie Construction is building a foundation for a future Russell and Embrun that brings with it greater revenues and services for the towns and their citizens. I am very happy where we live!

Melanie Construction is a family own and experienced builder who cares! They listen and accommodate new homeowners to a level you won’t see from corporate builders. They allow customization and desires. Impeccable services from start to end. The sales office is pleasant and experienced. They offer creative, functionable and modern designs and styles in a cute little town. Software-driven project management, proper scheduling of all trades and ensure that homes are delivered on time and as promised. Thanks to the entire team!

Took possession of our new home in Embrun 3 months ago and we couldn't be happier. We had looked at a lot of different builders in many towns east of Ottawa and Melanie Construction seemed to have the best quality, nicest houses that we found! Julien and co. are easy to deal with and we were actually able to move into our home 2 weeks ahead of schedule! It's also good to note that they include a lot of extra features "standard" in their homes as where we found most other builders we would have had to upgrade. I highly recommend them if you're looking for a new build home at top quality, and on time delivery.

We are a very proud Melanie Home Owner where we Purchased our dream home from Julien in Late 2011. This was our second new home as we lived formerly in Winnipeg. Julien and his Brother Etienne are the utmost professionals in every aspect of sales - quality construction & customer service! Like any new home there are always a few bumps but Melanie Homes offers that personable & family approach to all issues! For example, we called him this morning April 28th on an issue with our deck and he came over immediately to inspect and a few hours later he brought a crew to address the problem! Not only did the Melanie crew work hard to fix the issue but both Julien and his Brother Etienne pitched in physically to resolve the problem! My family wants to thank Melanie Homes for our wonderful experience and we would not only recommend Melanie as the Builder of Choice but we would purchase another home from them in a heartbeat! Thank you Melanie Homes for a great home experience!

Melanie Construction is a family owned company which means you are working with owners who care. They don't just build in a community they are building a community that they live in. They are very much a part of making Russell and Embrun desirable places to live and raise your family or to retire. With an emphasis on quality, a huge list of standard features 79+, the only reason to upgrade is for personal preference because a standard Melanie Home is of the highest caliber. When you decide to build a Melanie home you work directly with the owner. You are not passed about waiting for answers to questions and decisions - you walk through the entire process with the builders who then ensure that your dream home is built for you. It is a pleasurable experience and you don't have to wait forever to get into your new home. I would definitely build another home with Melanie Construction and I highly recommend anyone who is looking to build to come to Melanie Construction. You will enjoy your experience and live in a friendly community with ample amenities, schools, stores, health care, shops, and activities.

Easily the worst possible service provided by any company we have ever dealt with. The son relies on the reputation his father built while being in business for 30 years, and he will tell you that story every time you see him. What he hasn't figured out is that now he's running the company, he needs to maintain the reputation. During our first year inspection they failed to complete all of the necessary defects. During the second year, they still missed items. As a family that has had to move every three or four years for work, we have dealt with numerous builders, and none as unscrupulous as this company. They have no standards as far as the cleanliness of their work sites, or respect for those who live around the job sites. It is to be understood that a subdivision under construction will be noisy and dirty, however a little clean up of the work area goes a long way. Their after purchase service is terrible, and the current son who operates the company is beyond words for a public website. If you buy one of their homes, do not buy direct, and do not expect anything that resembles service.

Impressed with the quality of their plans, contrators, services. My daughter just had her house built by them. Just a pleasure all the way.