Stanton Homes

In my opinion, the way Stanton approaches home construction borders on willful negligence. I can write a review about these guys but it will only get lost in the sea of (strongly suspected) fake reviews these guys have posted/paid for. I would rather meet anyone interested in Stanton Homes for coffee (my treat) to fully convey how terrible these guys treated me and my family from 09/09/2015 to 03/03/2017 and well beyond. Feel free to contact me to set up a meeting. With enough notice, I can meet you in the Raleigh area at a place of your choosing.

When our oldest son decided that he should build a new house, and that we should build beside him, my husband was very excited, but I did not want to move. Finally I was convinced that going back to the country was a great thing, plus our grandsons could walk over anytime. Next we needed to find a builder. We looked at several builders profiles, and decided to contact Stanton Homes. Lara immediately made contact with us, and showed us that a custom home would be totally within our budget. We looked at several designs, and our son choose a farmhouse, but we went with more of a lodge type. We needed the master on the first floor, with a guest suite as well, so with some modifications Stanton worked very closely with us to make our custom home truly what we needed. (Thank you Lara for the encouragement at the beginning of this project). So the build began. My husband was at the site daily. Our first project manager left to start his own company shortly into the project, and Spencer became our new project manager. We could not have asked for more. Nothing was impossible. Any change or correction he made it happen. Some things that he thought could be better he pointed out to us, and things we thought could work better he was on board with. Spencer helped make this home truly ours. He responded in a timely manner to,our endless emails and phone calls. When we panicked about something he put us at ease. He was so easy to work with, and never seemed to get annoyed with all our questions and requests. We had a few mishaps, but all was made right. It is really hard to envision the final outcome, but when the final reveal happened it is so worth the effort. This was not an easy build. Many, many delays. The most rain NC had seen in over a hundred years, two hurricanes, and snow before Christmas. Going into 2019 there was still rain. Mud, mud mud, but rocks were brought in. We had to personally have more trees cut down, and our builder allowed time to get this done, plus we had to get a clearance from the county. Stanton Homes was never pushy about us taking the time to get this done. Always professional, and assuring us that this was a custom home, and we needed to get it like we wanted it. Spencer was just wonderful to work with. Kelly got all our documents, permits, certificates, etc completed in a timely manner, and even went out of her way to come to our home and have some papers signed. We appreciate her keeping us in the know, and staying on top of things, and letting us know about the processes, and the reasons for some of the delays. Our designer Andrea helped us pick out exterior, and interior, paint, stone, granite, cabinets, countertops, tile, and fixtures. If something would not work she gently guided us to options. The finished results are beyond what we imagined. Andrea is a very talented designer, who was easy to work with, and helped us achieve our goals. Stan the owner came to the site often, and made sure the project was going as planned. He also was easy to work with. Although there were some mishaps, corrections were made to our liking, and all turned out well. Nichelle helped with Buildertrend, Very pleasant, and kind, even when We kept changing things. She made sure we received what we requested. A bright spot at the front desk. The entire crew, from the framers, on did a spectacular job. Charlie, and Darwin helped with the finishing touches, and now we have a beautiful home that we intend to live in for the rest of our lives. Thank you, Stan, Spencer, Lara, Kelly, Andrea, and Nichelle, and crew. Your staff is the best, so take good care of them. Dennis and Donna Massey

"Well beyond our hopes and expectations" is a phrase that we often find ourselves saying about the team at Stanton Homes and particularly Spencer. Our house was just finished this past week and everything was handled with a care like they would want in their own home. From the quality of the equipment and finishes they put in their "standard" home to the professional way they work and work with us, I would say that we feel blessed to have found Stanton Homes and would wholeheartedly recommend them to anyone. They are amazing, but in the interest of providing a full review I will list some positives and negatives. Things that were great: 1) Spencer. He is awesome and will care for your house like it is his own. 2) Andrea. She did a great job adapting to our needs and helping us design a great space. 3) Every Stanton Homes employee. When we were around sub-contractors, those who work with Stanton Homes stood apart, cared and were super respectful and helpful. 4) The quality of every decision. It is amazing to find a builder who stands to make less money off of doing things well continually deciding to do EVERYTHING with a super high quality and care. Most every decision was made better than we could have made ourselves. 5) They use a website called buildertrend which was easy to use and super powerful in terms of communication. 6) Stanton Homes "standard" options are generally super high quality and we were impressed what the base level was consistently. What they could improve upon: 1) There are days you go without an update and nothing is being done due to the workforce shortage in the area and the smaller size of the builder. This can be frustrating and I think if they used some internet connected cameras they could keep us updated better with "nothing done today" to avoid the frustration of pulling up to see nothing has been done in 3 or 4 days. We were told at the beginning to expect 12 months from groundbreaking and with the wettest year in 100 years in 2018, they were slightly beyond this timeframe which became frustrating in the last 60 days on days when we didn't see work being done. 2) Keep the buildertrend schedule more up to date. I know its difficult because it would require weekly if not daily changes after a busy week/day. But, people are building their life plan on this...so it is something that would help. Perhaps another reason for the internet connected camera? 3) Immediately get photos of notes into buildertrend or enter them digitally. I felt like we went back to our notes more frequently than I would have liked to and found selections we'd make wrong once they got entered into the system.

If zero stars was possible I would give it. Do not have Stanton Homes build you a house. The will lie to you, use poor quality supplies and poor subs. They promise a lot and then do not deliver. I had to take off over two weeks of work to meet them at the site to review errors they made and many of the times the didn't show up. They tell you everything is within standards for a "luxury" home. We are about to pay another company to come paint our interior after Stanton's crews have been to our house 3 times. Still nail pops and their crews got more paint on our floors and furniture than the walls. Sprayed insulation in the wrong walls, forgot to put an arch on front of the house and only offered a credit for one of their mistakes, then since they are buddies with all the subs our well and septic mysteriously ended up cost more to install...roughly the price of the credit. How convenient. I have nothing positive to say about Stanton or the way everything was handled. After the last time they no showed for punchwork the foreman offered us a $100 giftcard and said office will send it. That was 2 months ago and haven't heard from them since. Here is the newest Stanton Issue. Our siding started to fall off our house. Stanton said that is normal...haha! What a joke of a builder. Had a Professional look at it and we were told we will have problems going forward. Yet another reason why NOT to use Stanton.

When we decided to build a custom home, everyone we knew told us that with a certainty, we’d end up hating our builders. With Stanton Homes, however, we found an extension to the family and they built a house in partnership with us. This was our first time building a house (although we’ve renovated) and, with the added complication of being UK ex-pats (all the terminology is different and we needed to translate). Our decision to work with Stanton was almost an impulse. We’d found a plot of land and were considering purchase but had no idea on what it would cost or how complex it would be. A random click through a Facebook ad and we decided to email Stanton. From the moment we got in touch with our sales-person, Elizabeth, we were surprised by the honesty and transparency. Instead of the expected response of “it depends” to the “how much?” question, instead we were quickly given a detailed price based on prior jobs and contracts. At this point we started browsing more floor plans until we found one that would meet our family needs and started customizing. At all points in the process Elizabeth helped us with choices and options as well as with suggested alterations and red-lines to the plans. Before we decided to take the plunge and purchase the land, we asked Stan (the owner and CEO) to work with us to look at the lot and refine the layout of the area. He was very helpful with advice and recommendations on what we could do (and also very reassuring that the lot would work). After that, without much further discussion, we felt we could trust Stanton Homes to build our dream home. We signed the contract in July 2017 and, at the time, with the lot still to purchase, Elizabeth estimated that we’d be finished by August 2018. Shortly after, we completed the lot purchase and we were ready to begin. Once the contract was signed, Kelly, the production manager, came to the fore. Having previously spent significant money with an architect on renovation plans, we were extremely surprised at the value of our package with Stanton. Plan modifications and engineer’s drawings were all included with our deposit (and a fraction of the price we paid for our prior architect!). Kelly was on top of all the permit issues and worked with the County to make sure that everything was submitted in a timely fashion (and that the County was quick and responsive). During our initial sales consultations we were shown the “Builder Trend” Application. Think of it as a “shopping site” where you can build a house. Initially we didn’t realize how important this would be but, as the build progressed, we found that the tool became invaluable. Every bit of contractual detail, option, choice and communication all in one place so that it could be managed and tracked. With the myriad things going on it became essential and Nichelle (project coordinator) was able to schedule and manage all our time commitments so that we were never delayed. Once the permits were completed the build began in earnest at the end of October 2017. During the early weeks we needed to start to finalize many of the selections for the house. Our designer, Andrea, became a great friend as she helped us both design parts of the interior (fireplaces, kitchen vent hood) and also start to work with the suppliers on selections. Andrea listened and helped us to achieve our vision, she gave us reassurance and helped us refine our ideas without pushing any agenda of her own. We did our best to budget the contract to allow for the options and overages (as best we could see) and at all the supplier meetings both Andrea and the other parties were honest and worked to our budget (no up-selling!). We learned a few things (always budget more for lighting and electrical - it’s never enough) but in general for the bathrooms, kitchen, appliances etc. we were very close overall. With a few minor tweaks (downgrade some bits to free up money for others) we were able to navigate through the build trend app so that our final total was within 2% of budget on the contract - something that was much better than expected and certainly so much better than stories we have heard elsewhere. As the build progressed we began to realize the importance of a good project manager. We have to say, that Spencer is the perfect person to build a house for you. Not only knowledgeable but also calm, diligent and takes ownership of a project as if each house is actually his own. His attention to detail saved us on many occasions as he could make recommendations and help us with ideas on what would work or wouldn’t. In particular, with our wooded lot, Spencer was very patient in dealing both with the contractors and also helping arrange everything so that we could deal with clearance, site prep and also the well / septic install. With this being a custom home, he was able to work on our behalf for the custom items that were needed to finish both the interior and exterior. He goes above and beyond to get the best final result - sorry about the sunburn you got Spencer when you were custom cutting the bricks for our fireplace perfectly! Overall, working with Stanton Homes felt like a true partnership - at every step of the process they had OUR best interests in mind and never stopped being accommodating and helpful. Despite the coldest winter (and snows) of recent years and 2 of the wettest months on record in the spring, we managed to hit our target date. Over the last couple of weeks, despite the rain, Darwin, Edgar, Marta, Robbie and Fernando worked to make sure that we hit our date and were able to move in on August 2nd 2018. From start to finish in around 12 months and less than 9 months from when we started clearing the trees (this was a larger build of 4800+ sq ft). We can’t say enough good things about working with the Stanton Homes team and wouldn’t hesitate to recommend them. Everyone who has come into the house has commented on what a well-built and solid house it is. It also has the “wow factor” and has had many compliments. Thank you to all of the team for making our dream home a reality!

Stanton homes is MORE than a business. They are a family and team of excellence that has become a part of OUR family. From the beginning we knew that they were the ones we wanted to work with. Everything about their process was clear, detailed and straightforward. Every member of the team was engaging, professional and top-notch! As we looked for the right floor plan, Elizabeth was patient and innovative as she “erased walls” and moved things around to create the custom home just right for our family, while being sensitive to our budget. She listened and took great care to come up with something that met all of our needs. We felt totally safe about our decisions as other members of the team came on board to help us get started. Andrew met us on site to give input about home placement and assess our lot. Yet another family member on the Stanton Team who let us know that this business was run by family and held accountable on every level. Kelly worked HARD on our behalf throughout our build getting plans and permits passed, and staying on top of the part of financials and operations, a part of the build that never gets the spotlight, but carries the most weight. She was persistent and put our project on high priority, especially when we were in tight moments and needed specific things done quickly. We ALWAYS felt like we were important, on the radar, and at times it even felt like we were the only home they were building they were so attentive! THANK YOU KELLY for all of you hard work behind the scenes! The design process was FUN and STRESS FREE! Andrea was like a dream come true. We felt like we were a couple on HGTV working with the best of the best in the design world. She was attentive to every detail. Thoughtful. She took two completely different style preferences and blended them into a home we are both crazy about! She was honest, and always steered us in the right direction. She thought of the little things and cared about the design of our home like SHE was going to be the one living there. Truly the best! Nichelle was like a steady peaceful friend on the other end of the phone for the last year. Every question, concern, change order, tweak…she was there to adjust and explain everything along the way. She helped us to navigate the helpful website and app that Stanton used to keep us up to date along the way. She is like the thread that weaves all the pieces together and the magic in the background. And don’t even get us STARTED on SPENCER!!! He is now officially a part of our family. If you want a project manager that you can TRUST…Spencer is the one! Building a home is such a huge life moment. And we felt completely safe in his hands every single day. He stayed on top of our process like he was building his own home. He posted updates and pictures for us daily, keeping us in the loop on EVERYTHING that was going on. I actually looked forward to checking the Builder Trend app each morning, knowing I’d be able to see progress and feeling like I was actually on site with them every step of the way. When our timeline started to get tight Spencer kicked into a whole “nuther” gear. I’m not even sure when he slept. He pushed and fought for us on every level, pitching in and doing things himself that went way beyond the call of duty. As we neared the finish line his eye for detail was excellent. He went through our home with a fine toothed comb. He wanted it to be perfect, and he held his team to the highest of standards. We could not have asked for someone more reliable, dependable, or caring to lean on. But my favorite part about working with Spencer is his SMILING FACE and the fact that you can actually feel the JOY in his heart doing something he loves every day... for you. His smile was bigger than ours in some moments – that’s when you KNOW someone cares. His energy and dedication to our home went so far beyond our expectation. It was really more than we imagined. The final days were full of hard working people coming in, touching up, cleaning up, and preparing a special place for us. Edgar, Marta, Robbie, Fernando…thank you for hustling us to the finish line and getting our home ready for us in those final moments! And a huge thank you to Darwin for the giant surprise of our barn doors being ready ahead of time!! We were like kids at Christmas in our final walkthrough because of you! The clean-up and punch list crew makes it all come together in the end! We are so grateful for you guys. This was not our first home, or our first time building. But the QUALITY of this home, the materials, the construction, and the standards this business holds to are completely different than any other experience. People have asked us all throughout this process, “You’re building a home? Oh I know you’re stressed! Building a home is so stressful!” Our answer has been….. actually NOPE!! It was FUN! Did you hear that folks?? BUILDING OUR HOME WITH STANTON WAS STRESS FREE AND FUN!!! There is no better team to work with. This family should be PROUD of the team that represents them. The Stanton team has been safe, reliable, fair, trustworthy, and made this journey for us enjoyable! If you want a home that you can love and live in forever, and a team that will make you feel like family, CHOOSE STANTON HOMES!!! You’ll be glad you did

We absolutely love our new custom home built by Stanton Homes. It all started with Elizabeth Martinez, our pre-contract sales consultant. Elizabeth worked with us during our lot search, as well as our house plan search before we settled on a final plan. She then worked with us on some custom modifications to suit our specific wants and needs. Then we met with Andrea Enns, our interior designer. Andrea was a pleasure to work with and we are so happy she brought her energy and creativity to our home. She took time to understand our intended style and provided many great ideas and suggestions that made it into our home. We are particularly happy with the batt-and-board accent wall she designed for our great room. Kelly McNabb, production manager, ran an effective plan review prior to breaking ground and throughout the project took the time to answer the many questions we had. She was always honest and transparent. All of these ladies were truly wonderful to work with. Now we get to our project manager, Spencer Travars. We cannot say enough great things about Spencer. Spencer truly partnered with us on our build - we felt that he was always focusing on quality and the details. He was very encouraging and solicitous of comments and punch items throughout the build, while keeping us updated on the progress the team was making. This helped us feel confident that at each stage of the build, quality was their focus. During framing he was particularly careful around our fireplace framing, building it up with the in-house crew. He also came out on a Sunday to reinstall some framing support that had fallen and was causing us some concern. Spencer is a great project manager and we are pleased to know he will be looking out for us post-build as well! Thank you again, to the entire team. We wouldn’t have our beautiful new home without you.

My wife and I moved from out of state and did not have the advantage of knowing the market as someone who has been in the area for years. We were impressed with Stanton Homes the moment we reached out to them. Many other builders did not get back to us, or when they did, did not want to assist us apparently because our home was not large enough. (Our home without land was $450,000). Stanton was very helpful from the get go and walked us through the process. Andrea, Stanton Home's designer, was tremendously helpful in picking out materials and fixtures. They even helped us find a great lot on which to build. I feel we were also very lucky to have Phil Travars as our project manager. He was always very helpful and kept us abreast of how things were going throughout the build. Phil was most impressive with his speed to which he got back to us when we had a question. You can tell he is well respected by his crews which also says a lot. As with any build, there were minor issues along the way, but all were handled professionally and in the end we have a beautiful, well built home. Stanton Homes also has an 18 month warranty which also gives us peace of mind now that we are moving in. We are very pleased we found and chose to build with Stanton Homes and would recommend them to anyone.

My husband and I knew that we wanted to build a home that was uniquely ours and found Stanton through extensive research of local custom builders. After meeting with Stan and his team on multiple occasions and visiting one of their spec homes, we knew that they were the perfect match to build our custom home. From the moment we signed the contract up through the final walk-through and post-move in, the team went above and beyond to make our dream home a reality and the process along the way as smooth as possible. Having witnessed every stage of the construction and living in the house for some weeks now, we can attest that the quality of our home is absolutely stellar. Many colleagues and friends of ours complain about their builders using second-grade materials or taking shortcuts at every possible turn, but this was certainly not the case for our home. Stanton delivered high quality in every aspect of the construction of our home and continues to impress us with the quality of their post-move in service. You can tell just by walking into the house that this home was built to last. What truly separates the Stanton experience from other builders are the individuals involved throughout the project. For us, this began with our initial contact with Elizabeth who helped us find the right floor plan for our needs. Our project manager, Phil, was absolutely outstanding. He has a keen eye for detail and communicated quickly and efficiently on all matters no matter how big or small. He even went as far as to find specialty bulbs for one of our lighting fixtures after we made a comment in passing that he happened to hear. Andrea, the design consultant, was absolutely critical to helping us realize our vision. No matter how long it took, or how vague our initial thoughts, Andrea always impressed us with her ability to materialize our ideas while incorporating practical design elements. She went out of her way to brainstorm creative ideas that worked within our budget and ultimately, we came to trust her judgment implicitly. Kelly was wonderful to work with and helped simplify the complex and tedious details involved in such a complicated project, making the whole process as seamless as possible for us. The owner, Stan, was very hands-on throughout the process. He met us at several lots to determine which would be the best for our home and budget, was able to redesign our floor plan and elevation multiple times in order to realize our vision perfectly, and even showed up during the final walk-through to ensure we were completely satisfied. Lastly, we must say that EVERY individual we encountered at Stanton was not only exceptionally friendly and professional but also had only the most positive things to say about working directly for or as a subcontractor for Stanton Homes. My husband spent many weekends at the property preparing the yard and got to know some of the contractors and was very impressed with both them and their attitude towards their employer. The team at Stanton is a fundamental aspect of what differentiates them from other builders and for us, a pivotal reason why we would recommend them to anyone else. Finally, the most important aspect of a custom home is whether or not it met our expectations. We can say without a doubt, that the home built by Stanton has not only met but vastly exceeded our dreams. The exquisite craftsmanship, premium features, and overall look and feel of the home have created a final product with which we could not be happier. The entire team at Stanton made it their mission to ensure that they built, not just any home, but the home specifically meant for us. If you're looking for the best of the best in custom homes in the Triangle area, look no further than Stanton Homes.

They say that building a home is very stressful and there will always be issues. Of course, we expected issues as it is a major undertaking. We interviewed a number of builders and decided on Stanton Homes out of Apex NC to build our forever home. And we believe we made the right choice. We lived in another state and had to do a lot of the design and other work over the Internet and with as few visits as possible to NC. They worked with us for almost a year to fine tune the home design as the house was to be 100% handicap accessible, include 2 master suites on the first floor, and fit on our narrow lot. There was a lot of back and forth with suggestions and multiple changes. We had some very strong opinions on certain things and Stanton Homes worked with us to accommodate everything we wanted that fit into our budget. Stan Williams had a number of suggestions which saved us money and some improvements we had not considered as far as functionality and energy savings. Stan came out and personally walked the property with us a couple of times to make sure it would all work. Then the building process started. The Superior Walls went up in one day for the basement. Then the basement floor was poured and that’s when things stalled. Remember, I said there would be issues? Well it was a very wet winter and Stanton Homes had supplier problems. Not all problems were those of Stanton Homes, they worked patiently with us as we had outside contractors come in to do clearing, building retaining walls, digging the well and bringing in some soil. Stanton Homes also had contractor problems. The framing crew they contracted to build our dream house was constantly nowhere to be found and made a number of serious mistakes. The concrete contractor did not lay pipe in the right area in the basement and then dug a road in the area reserved for the septic field which almost caused the entire project to fail. Their fireplace contractor has very limited experience with wood fireplaces and their painting contractor is awful (but it seems most painting contractors have problems). They left paint here and we repainted things rather than have them back in the home. But it is not all bad, their vinyl siding, decking, drywall, insulators, flooring, masonry, electrical, and plumbing contractors were all great. Eventually the contracted framing crew was taken off our job and the Stanton Homes in house crew took over with Spencer leading the way. Spencer was absolutely wonderful to work with and did his best to turn the job around and he succeeded. His crew fixed all the problems caused by the original framing crew. He was quick to answer any questions and kept us updated on scheduling. He stayed late often: sometimes waiting on deliveries, to complete a task or to meet with us to go over any questions and concerns. Spencer did his best to keep things on schedule. He was even able to put up with one of the homeowners being on the job site almost every day! We can’t say enough good things about Spencer and what a pleasure he was to work with. Andrea the interior designer also did a fantastic job. She adjusted her schedule to meet with us when we were able. She kept us on point about our budget, had numerous design suggestions, and was able to coordinate all the different vendors for our selection choices. The office crew of Kelly and Nichelle made sure we approved all changes and got things into BuilderTrend as quickly as possible. They were invaluable to keep on top of permits and scheduling. This review comes after we have been in the home for over 6 months. Stanton Homes has been quick to fix anything that we have reported to them as an issue (all minor things). Their warranties definitely are proving to be good ones. So yes, there were problems during the building process but Stanton Homes worked very hard to correct the problems and the result is a home we absolutely love and feel was built well. We would recommend Stanton Homes for their integrity, their ease to work with, and their attention to the wishes of the homeowners. The employees and owner of Stanton Homes are all excellent to work with and made the process as stress free as possible and if we had to do it over again, we would still choose them.

I cannot say enough great things about this team. My husband and I were nervous about taking on a project so large, and from the very beginning everyone at Stanton made themselves available for our every question. Day 1 brought their entire team around the table (literally) and from that first meeting we knew they were the builder for us! From groundbreaking in January to our move in date in August, this team made absolutely everything so easy! I am not exaggerating when I say that this process was as stress-free for us as it could possibly be! They are clearly passionate about what they do, and their number one goal is that the homeowner is 100% satisfied! Phil is an amazing project manager and Andrea made making our selections easy and so much fun. Phenomenal, top-notch team and I would highly recommend to anyone!

The home buying (or building) process can be extremely stressful. Making the decision to buy an existing home versus building is tough. After spending time looking at local houses on the market and researching local builders; my wife and I chose to go with Stanton Homes. We met with Phil Travars at one of Stanton's construction sites for an in-depth Q&A. The overall quality of the home was excellent, so we chose to go with Stanton! What really differentiates Stanton Homes from local builders in the Triangle area is their people. The team that worked with us during the build catered to our needs at each phase. Phil Travars (Project Manager), Andrea Enns (Designer), Kelly McNabb, and Nichelle Karim were absolute professionals during our project duration. We feel that everybody went above and beyond to make our home exactly what we wanted.