Interior Design Studio

I was so looking forward to decorating my new home. After the first meeting with the designer, I was very hopeful that it would be a great experience. The designs were great and the outlook seemed positive. The experience started to unravel after being told on more than one occasion that the designer would be off for a month or so delaying the progress. After the return of the designer, it was apparent that she was inexperienced and needed insight from the customers (but very pleasant). In addition to this issue, I was over billed and had to stop a large unauthorized debit from being withdrawn from my bank account. Unfortunately, the company was found to be unprofessional (poor customer service (with interactions with the owner), scheduled appointments that ended up as no-calls, no show). Please do your research before choosing an interior designer.

We have worked with Katie Heinz on several projects from design layout to interior design to paint colors and flooring. She is AMAZING! She takes the time to understand your style and the look you are trying to achieve. Can’t say enough AWESOME things about Katie!!

I had Amy Douglas out to my home after I had signed a faxed in contract with a deposit of $1,200. She told me about her great history and credentials and most importantly, I felt, the team she worked for. I had an event that I needed freshening my home up for. She assured me it would be done. She was in and out of my home several times with samples that were pretty. After she left I would look at the samples and see that they did not flow with what I had in other areas of the house. What she was bringing was making me feel everything needed to be updated. I had a event coming up and she did not meet my objective. Instead she quit the job and told me to move on. When I asked her for part of my deposit back and the name of a cabinet maker she had given me a drawing from for one of my rooms, she told me he only worked through her and would not give his name nor would she give me any part of my deposit back. I should just move on. I told Amy Douglas how disappointed I was and said if she wasn’t able to help me why didn’t she include her team? I had to go through my credit card company to work on getting my deposit back. Amy was not able to work with a home that wasn’t brand new to freshen it up. She took money up front, didn’t deliver, and is a quitter. Mary, Hinckley, OH

We have used Interior Design Studio for several projects. They are always creative, helpful, and spot on with what we're looking for. We are always satisfied and happy with the outcome! I would highly recommend IDS!

I have been incredibly happy with my home decor and design after working on several projects with Amy Douglass and the Interior Design Studio in Medina. Amy is enthusiastic and fun to work with. She spends a good amount of time upfront listening to her clients ideas and desires for the outcome of their project. I struggle with paint colors - going from paint samples to the wall - and Amy is very adept at color and creates a wonderful flow from room to room. Her fabric choices are fresh and creative and brings a beautiful and timeless addition to any room. She has helped me organize shelves with my own favorite items and has added some great pieces of her own. Amy finishes her projects in a timely way and is able to work with contractors in a very professional manner. Her staff is wonderful and have always been able to respond to my questions in a prompt and friendly way. The bottom line is that I love my home and the Interior Design Studio has been an invaluable part of that process.

Interior Design Studio has helped me to create great design in 3 homes and a business beginning in 1990. The designers are not only capable and creative, but truly want to incorporate the customer’s ideas into their design. Even though I now live permanently in Florida, I contact Interior Design Studios whenever I need help with a design project. They are a pleasure to work with.

I hired Katie to have window blinds installed in our new home last summer. She also helped hang drapery rods and large wall decor. She's got a keen eye and is kind and professional.

I just love working with Katie at the Interior Design Studio. She helped choose paint colors and several rugs for my new home. Next we'll tackle fabrics for window treatments. She really listens and has such creative ideas. Best of all she knows how to stay in budget. What a joy!

Interior Design Studio is friendly and professional. As a family business it epitomises the best part of working together while maintaining each designers unique qualities and strengths. They have also created a fun and inviting retail storefront at their studio. I would recommend them to anyone needing services from the smallest consultation to a major undertaking (such as a notable sports stars home). The best of the best!

Katie Heinz remodeling my master bathroom and bedroom approximately a year and half ago and it turned out wonderful. Her design concept was amazing. After working with other designers over the last ten years I have never had anyone that really "got it". She knew exactly what direction i wanted to go and took it to another level. Now we are working in the family room to redo the fireplace and then update the furniture. Can"t wait to see what great ideas she has for this room.

Katie Heinz at Interior Design excelled in helping me renovate my kitchen, foyer, powder room, and family room over a 2 year period starting in the summer of 2011 and finishing up in January of 2013. She listened to me, absorbed my likes & dislikes, and intuitively chose colors, designs, furnishings, wallpaper, fabrics that I absolutely loved. When costs appeared to be too high for my budget she found alternatives that were just as good, if not better. Never did I feel that she was pushing her ideas on to me...it was truly a collaborative experience. We didn't change the footprint of my kitchen or replace the cabinets, just refinished with new doors (from dark wood to a soft antiqued yellow) and built a custom pantry area to match the cabinets. In my family room, we removed the 1970's dark panelling and painted the walls a pale fern green. I had artwork and antique furniture to work around and Katie found fabrics that enhanced them. We replaced the flooring in the foyer and kitchen and carpet in the family room, carpet on the hall stairs, and re-wallpapered the foyer and powder room. Everything flowed together really well. Midway through the project, I decided to go with exposed wood on my stairs and upstairs hall...that delayed the project a bit because the price came in so high. Katie found a company that could do the work for less and it turned out great. She then found the perfect runner for the stairs. I would recommend Interior Design wholeheartedly. The entire team is friendly, caring, and truly professional!

We've had Interior Design Studio decorate on several occasions in our home. They have been wonderful to work with, and we are very pleased with the results! Our designer really takes into consideration our likes and dislikes, and comes up with designs that really make our home look great! We would recommend them to anyone needing decorating!!