Bathroom Design, Custom Bathroom Vanities, Custom Cabinets, Custom Countertops, Custom Kitchen Cabinets, Custom Pantries, Custom Walk-in Closets, Kitchen Design, Laundry Room Design, Mudroom Design, Pantry Design, Kitchen Remodeling, Turn key project
Beaconsfield, Cote Saint-Luc, Dollard-Des Ormeaux, Dorval, Hampstead, Kirkland, L'Île-Perrot, Notre-Dame-de-l'Île-Perrot, Pincourt, Pointe Claire, Roxboro, Sainte-anne-de-bellevue, Vaudreuil-Dorion, Dorion, Lachine, Pierrefonds, Pointe-claire, Senneville, St. Laurent, St.Lazare, Hudson, Westmount, Montreal-Ouest, Île Bizard, NDG
Vima Design is part of MIRALIS' top dealers in Canada since 2014. Vima Design, parmis les plus grands détaillants MIRALIS au Canada depuis 2014.
22 Reviews for Cuisines Vima Design
Opaque lacquered cabinets are a high quality finish. The advantages of this finish is that you can choose any door style, choose any color and get it repaired or refinished at any time in the future. The disadvantages are that they require special maintenance and need the humidity levels in the kitchen area to be constant and controlled. If this is done correctly the cabinets can stay beautiful for 15+ years. We get our cabinets produced by Miralis, one of the best manufacturers in Quebec. Miralis has the highest quality Italian machinery to lacquer kitchens and have one of the best reputations.
We advise customers, that a lacquered finish kitchen is not indestructible and requires special care. We lacquer on either recycled wood cabinets called MDF (medium density fiberboard), or on solid wood. We always give the customers the option to choose either a lacquer on MDF or lacquer on solid wood, the pricing is very similar.
6 months after this kitchen was installed BACK IN 2015, the customer called us to complain about the finish. We visited the customer with our manufacturer and advised him that too much water was being used to clean and that possibly the humidity levels were not well controlled. WE STILL HAD THE DAMAGED DOORS CHANGED AT NO CHARGE AND ADVISED THE CUSTOMER THAT IF IT HAPPENED AGAIN, IT WOULD NOT BE COVERED.
In the last 6 months, 5 plus years later, we have been in continuous contact with this customer. With at least 20 emails and 10 telephone discussions and a few visits.
The manufacturer’s experts analysis came back that an excessive amount or water was used to clean or maintain the cabinets and that the humidly levels recommended in the kitchen area could also be at fault.
We professionally advised the customer of our finding, we offered a few solutions and recommendations. We hope the customer allows us to help him solve the problem..