Integrity- the quality of being honest and having strong moral principles; moral uprightness.
Integrity is the one word that I would use for Surgio, Igor and their workers. They pay attention to detail and the bill is clear with no surprises (no hidden cost). Surgio (the owner) provides you with all his workers credentials and paperwork before the job starts. This is a TOP NOTCH HONEST BUSINESS. I HIGHLY RECOMMENDTHEIR RENOVATIONS.
I was stressed BEFORE I hired them, and interviewed over 30 contractors electricians, plumbers and more for this renovation. But once I signed the contract and whitnessed the first day of demolition, I wasn't stressed anymore. Igor took over the plumpling and electrical work and I was totally stress free. (Not many people can say that when you do a 1250 square foot renovation as I did).
I don't usually write reviews, I believe this is my second time writing one after years on Yelp. But the one thing that I was very impressed with is that Surgio always picked up his phone and or I always got a response from him in person or a rapid text, (over 126 texts back and forth during the job, mostly my stress). But a normal reply from him was,
"It was nice meeting your wife, we are excited to get this going. Don't stress about the details, we will communicate along the way. And we won't do anything without your approval."
WOW!
And throughout the entire duration of the project, he was very patient and I felt I could always reach out to him with any questions. He's now a friend and building my doggy steps and ramp to the back yard.
If I needed him to stop by to discuss anything in person he made himself available, as busy as he is, (he's also one of the top "tile" artists in the city with multiple jobs throughout the city). Please search his work and you'll be amazed, (it's what pulled me in).
I'm so glad I found this company to do my new apartment renovation, (I went "corporate" and it's renting for $2400 a month to a, "Traveling Nurse", (and that's Auburn, NOT Seattle)!
They helped renovate as well as add lihhting fixtures, flooring, and electrical to the kitchen, (a whole new electrical box). Surgio was amazing, he has restored my faith in contractors after a few recent bad experiences in Boston. Simply stated, he was professional, honest and fair, and I could not have asked for anyone better.
His crew was also amazing. They are superstars in my opinion, and showed great attention to detail. The items behind the walls like plumbing and electrical looked crisp, clean with proper angles, (I don't know it looked neat).
They did not get annoyed or impatient with my many questions, and always asked me for input no matter how small the decision might appear to be, (like the multiple outside "door" photos he texted me). If I was ever unsure, we would all discuss the pros and cons of all the options, such as direction of tiles, or placement of the his suggested edison light fixtures.
Please feel free to contact me about their work. If my place is vacant, I'd love to share their work with you. I can send more photos as well. See ya!
