BLUEBRUSHES

We have worked with Blue Brushes for two major jobs around our house - full exterior and interior painting. We had some issues during the interior job (slight paint oversprays onto mouldings, paint on blinds, scratches on an expensive dining room table), but they were resolved after having to argue with the company that the scratch was actually caused by their crew. The larger issues came later: we began experiencing surfactant leaching, accumulation of oily soap-like discharge on the walls, in both bathrooms of the house. Steve came out, and insisted that the issue was that there was insufficient ventilation in the rooms, and that it was a soap residue that had been accumulating on the walls. He then recommended that we install ventilation fans in the bathrooms (not inherently a bad idea), and repaint the bathrooms, which we were going to pay for at full price (Steve offered no discount, despite that we were returning customers, and this was a problem that he could have mitigated). Over the period of a month, Steve became difficult to get ahold of, and we were unable to get ahold of subcontractors to get quotes for electrical and roofing surfaces, because we were asked to work with "friends" of his, and never given numbers for them. Moreover, we were nevrer given exact prices for the installantion of the ventilation systems, only estimates. When we decided to only get paint, and not the fans, as it was leaching, not soap residue (we had other professionals agree with us on this), Steve decided to pass on the job, and then ignored our calls to discuss options. According to several paint sites, the leaching is caused by the paint not fully setting before humidity is allowed to accumulate on it, a potential issue that we had never been warned about. Had the ventillation been such a major priority that not getting a fan is stopping him from taking the job, this is something we should have been informed of when he painted the entire house. The response has been very unprofessional, and we will be looking for another painter to take care of fixing his mess.