CertaPro

In Tucson we are the home painting company of choice. We go through great length to win you over as a customer for life by making sure all your painting needs are addressed during the estimation process. The best price is determined by proper measuring and evaluation of your home project. The CertaPro Difference At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client. We recognize that home and business painting is not an everyday occurrence for you. There is education and preparation that needs to occur to ensure your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this the Certainty Service System. We have a professionally staffed call center Our professionally staffed call center is available to take your call from 8 a.m. until 11 p.m. EST (5 a.m. to 8 p.m. PST). We can review your proposal, answer basic questions about your project, or we can put you through to a person in the field who can. We can take and deliver messages. If you would like an estimate or a color consultation, we can schedule that appointment when you call. If you ever have a problem with your paint job, we are there to listen and get you help. We work from detailed written proposals The person who prepared your Proposal is a trained Estimator. They have taken the necessary time to understand your needs and the requirements of your project and they have provided the details to you in a Proposal and a Customer Care Form. Your Proposal and your Customer Care Form are living documents that will be used by the painting crew to ensure your painting project is completed to your satisfaction. We call back after the paint has dried We like to maintain our reputation with as much certainty as possible. Our Quality Callback Program works to make sure we have every job surveyed by an independent Quality Assurance Team. They will contact you approximately one to three weeks after the project is completed to ensure it was delivered to your satisfaction with regard to both the final results and your overall experience with us. If they call and you are not home, they will leave you a special number to call so you can provide us with your feedback at a time convenient to you.