We Paint & Renovate Inc

Absolutely terrible quality and service, would give a zero if possible. The first day of the paintjob we asked for proper carpet covering for our new carpet and furniture. This is when they started mentioning extra charges for door handles, hinges, and lights which were never mentioned during the original estimate. Once they had finished the first half of the master bedroom, which took two days, we checked their work and noticed there were numerous paint cracks clearly visible from the previous paint layer that weren’t filled or properly painted over. Along with this, there were numerous nail holes that were not filled and were clearly painted over. The interiors of the windows were not properly taped up and resulted in paint on the window frames. Upon closer inspection we also noticed areas on the walls where running paint had dried and been left as is, all of the exposed outlets didn't have any of the old paint buildup scraped as per the contract, and there were some areas to be painted that were either forgotten or had such thin layer of paint coating that the old paint was visible underneath. Some of our furniture had globs of paint on it and paint finger/handprints. As for our new carpet, it was adhered to the baseboard with paint because they didn’t properly tape the edges of the carpet. On the third day the crew moved on to the master bathroom and had finished some of it by the end of the workday. This was by far the worst yet, paint was peeling off the walls by the evening and in the windows the paint was bubbling and retracting like rubber amongst other problems. On the third night we contacted business owner Jason to let him know we wanted to stop the paint job and speak to him in person about our concerns. The next morning the foreman showed up and told us that he and his crew were picking up all of their tools and materials and leaving. In the process of leaving in a rush they didn’t put any of the outlet covers back on, the ceiling fan plate, or push in ceiling light frames. In addition to this the foreman Rick in an attempt to push our sliding closet doors back in haste ripped one of them off the rails and left it hanging crooked and half attached in the wall. We immediately called Jason and notified him of the damage and were told a carpenter would be sent to fix the door. We noticed that they had pulled the bathroom ventilation cover down and its frame partially out of the drywall. That afternoon we received an email from the owner telling us that they were no longer coming back to our home or doing business with us and there was no mention of our damaged closet door. We are now left with a broken door and a botched paint job which is peeling by the day. As far as we can tell, the walls were not prepared properly or there’s something else added to the paint causing it to not adhere to the walls. We are incredibly unsatisfied with this entire ordeal and when we enquired about our door that We Paint broke, we received no reply.

Had back side of our older home painted, requiring extensive prep work as it hadn't been painted in more than 20 years. Workers were extremely professional, considerate, and most importantly, did an excellent job. After four days, the result was amazing and they left the job site clean with no damage to the landscape and surrounding area.