How is Richard's Total Backyard Solutions rated?

Richard's Total Backyard Solutions is currently rated 4.1 overall out of 5

What services does Richard's Total Backyard Solutions provide?

Richard's Total Backyard Solutions provides the following services: Custom Hot Tubs, Hot Tub Installation, Pool & Spa Equipment Sales, Pool Deck Design & Construction, Pool Lighting Installation, Pool Plastering, Pool Remodeling, Pool Tiling, Swimming Pool Construction, Swimming Pool Design, Hot Tubs, Custom Pool Builder, Outdoor Kitchens, Custom Patios & Arbors, Pool Renovations, Custom Fire pits, Backyard Renovations, Pergola, Pool construction, Spas, Swim Spa

Where does Richard's Total Backyard Solutions provide services?

Richard's Total Backyard Solutions provides services in the following areas: Bellaire, Bunker Hill Village, Cinco Ranch, Cypress, Four Corners, Hedwig Village, Hillshire, Hilshire Village, Houston, Hunters Creek Village, Jersey Village, Katy, Meadows Place, Mission Bend, Missouri City, Pecan Grove, Piney Point Village, Richmond, Southside Place, Spring Valley, Stafford, Sugar Land, Galveston, Spring, Woodlands, Kingwood, Conroe, Rosenberg, Tomball, Magnolia, Pearland, Friendswood, League City, Deer Park, Huffman, The Woodlands, Fulshear, Pasadena, Lake Jackson, Alvin, Atascocita, Sealy, Riverstone, Sienna Plantation, River Oaks, Royal Oaks, Memorial, Downtown Houston, Houston Heights

Richard's Total Backyard Solutions

42 Reviews

Swimming Pool Builders

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About Us

For the ultimate backyard oasis, look no further than Richard's Total Backyard Solutions, the premier outdoor living company in the Greater Houston area. Boasting custom pools, luxurious hot tubs, refreshing swim spas, expert renovations, dedicated service, weekly maintenance, and more, Richard's is your one-stop-shop for creating a backyard paradise. Step into their showrooms and experience an array of top-of-the-line products, including the world's #1 hot tubs from Hot Spring Spas and Endless Pools Swim Spas. With their focus on the latest backyard trends including outdoor kitchens and outdoor living spaces, their award-winning products and five-star team are ready to bring your backyard dreams to life.

Awards

BBB Pinnacle Award (2008, 2010 & 2011) Awards For Excellence 2015APSP CBP (Certified Builder Program)HotSpring authorized dealer for Houston and surrounding areas

114 Projects

Trendy backyard custom-shaped pool photo in Houston

Business Details

Business Name

Richard's Total Backyard Solutions

Phone Number

(713) 777-7665

Website

www.richardstbs.com

Address

1701 Highway 6 S
Houston, TX 77077

Typical Job Cost

$59,999 - 1 million

Custom jobs vary as all work is priced out specifically for each client based on property, location, materials, and overall scope of the project. Hot Tubs & Swim Spas: $4,000 - $50,000

Followers

99 Followers

Socials

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Services Provided

Swimming Pool Construction

Swimming Pool Design

Pool Deck Design & Construction

Pool Lighting Installation

Pool Remodeling

Custom Hot Tubs

Hot Tub Installation

Pool Plastering

Pool Tiling

Pool & Spa Equipment Sales

Backyard Renovations

Custom Fire pits

Custom Patios & Arbors

Custom Pool Builder

Hot Tubs

Outdoor Kitchens

Pergola

Pool Renovations

Pool construction

Spas

Swim Spa

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Areas Served

Houston

Hillshire

Pasadena

Kingwood

Pearland

The Woodlands

League City

Sugar Land

Conroe

Atascocita

Missouri City

Spring

Galveston

Cypress

Friendswood

Mission Bend

Rosenberg

Deer Park

Lake Jackson

Alvin

Katy

Pecan Grove

Cinco Ranch

Bellaire

Fulshear

Stafford

Sienna Plantation

Tomball

Richmond

Four Corners

Jersey Village

River Oaks

Sealy

Meadows Place

Hunters Creek Village

Bunker Hill Village

Spring Valley

Piney Point Village

Hedwig Village

Magnolia

Southside Place

Hilshire Village

Downtown Houston

Houston Heights

Huffman

Memorial

Riverstone

Royal Oaks

Woodlands

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Credentials

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Write a Review

42 Reviews for Richard's Total Backyard Solutions

Newest first

4.1|42 reviews

Work Quality

4.0

Communication

4.0

Value

4.0

Anthony D.

Just got hit with the surprise repair bill (straight to my credit card, no quote) . It seems that the Lifetime Warranty leaves a lot to be desired and Richard's definition of "wear and tear items" is wide open and conveniently ambiguous. So while it might say that "control valves" are covered, that only really means certain ones. Guess which category mine falls under? Even the service dept. manager admits that "yeah, we need to add more fine print in the agreement". It sucks that the main reason I chose this company over the other builders was because of the supposed "lifetime warranty" that now doesn't seem to be all it was touted to be when they can just unilaterally declare that whatever breaks is due to wear & tear.

March 29, 2024

HU-756523697

My husband and I went to Richard ‘s to find our new hot tub and we’re greeted by April! She was so knowledgeable about all the details of everything in the store and made us feel 100% comfortable. We left with no doubts about our purchase! She is the prime example of excellent customer service! We will definitely be back!

March 19, 2024

Comment from Richard's Total Backyard Solutions:

Thanks so much for this kind review, we truly appreciate it!

HU-548909839

Great place for all your pool needs. You want great customer service? Ask for APRIL...she's awesome! Seriously, she's the best!

December 4, 2023

Comment from Richard's Total Backyard Solutions:

We love this, thank you so much for the kind words.

HU-282554716

April did a thorough job analyzing our water issue. She is very knowledgeable about hot tubs, products, etc., and she is honest, forthright and extremely friendly and congenial.

December 2, 2023

Comment from Richard's Total Backyard Solutions:

Thank you for the review! We appreciate you taking the time to leave us this awesome note.

lindsi hansen

April Johnson is an amazing salesperson and overall great human being. It was such a great experience working with her. Based on my experience today, I highly recommend Richard’s Total Outdoor. I ended up purchasing the Grandee and I can’t wait to use it!

November 22, 2023

Christine Murawski

We were having issues with our filters, April helped me over the phone get everything ordered to get them up and running again.

October 30, 2023

Comment from Richard's Total Backyard Solutions:

Happy to hear April helped you out, thanks for the review!

Frank P

Jonathan A. handled our designs and he was able to take our vision and make it an unbelievable reality. thank you Jonathan! Kyle was our PM and did a great job managing it and communicating with us. he even showed us some cost saving recommendations that keep us on budget. thank you Kyle! Samantha & Joi were really helpful in resolving some billing concerns. they answered calls and questions and called back when they said they would. really made the payment process easy. thank you Samantha & Joi!

October 23, 2023

Comment from Richard's Total Backyard Solutions:

Thanks Frank for the review! Thank you for sharing your experience.

HU-467411924

April and the team at Richard’s have been a huge help getting the hot tub at Loyly Sauna Lounge set up with guidance every step of the way and hands on support to keep the maintenance up for our business’ needs! Great experience working with them!

October 18, 2023

Comment from Richard's Total Backyard Solutions:

Thank you so much for this review! We appreciate it!

HU-544490234

All I can say is WOW and thank you. April helped me so much- even in times of confusion. I would highly recommend her and this company.

October 10, 2023

Comment from Richard's Total Backyard Solutions:

Thank you so much for this review! We love it!

HU-538887477

April Johnson was very helpful, friendly, helped me to understand more about the benefits of using my hot tub more frequently; she definitely knows her stuff!

October 2, 2023

Comment from Richard's Total Backyard Solutions:

Thank you so much for taking the time to share your experience. We appreciate this so much. Best, Cristina

HU-43169470635

I enjoyed being taken care of by April. She was so helpful and nice! I will be telling everyone to go there and talk to her specifically.

October 2, 2023

Comment from Richard's Total Backyard Solutions:

Thank you so much for taking the time to share your experience. We appreciate this so much & our team is always here for you. Best, Cristina

HU-680317619

I have worked with APRIL in the past and she is fantastic! Her.customer service and atte tion to details throughout our planning and executing phases was top notch. She often anticipated things we'd want and need before we even realized we'd want or need them. Cannot recommend her highly enough!

October 2, 2023

Comment from Richard's Total Backyard Solutions:

Thank you so much for taking the time to share your experience. We appreciate this so much. Best, Cristina

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5 Ideabooks

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20 Comments

Commented: covers for pergolaHi! Polycarbonate Pergola Cover

June 20, 2026

Commented: pool interior finishHello! I believe this is the ”St. Maarten” plaster color by Wet Edge.

May 20, 2023

Commented: can u please provide more information about polycarbonate sheets?Hi! Its a product we install from a local vendor. Here is some helpful info on their site about the product. We offer a clear and tinted version to customers for their pergola. https://www.regal-pla...

March 10, 2023

Commented: where can I find the awning that covers above the top of pergola?Hello! We work with a company called Regal Plastics that does the topping for us for the Pergolas. Hopefully, that answers your question? Let us know.

November 11, 2021

Commented: What is roof on pergola? Looks like fiberglass? how do I find sourceHello! Sure thing. It is a polycarbonate material on top of the roof. We work with "Regal Plastics". Check them out! :)

October 10, 2021

Commented: it looks awesome!Thanks! We are an authorized dealer of Ledge Loungers, so the client bought it from us. Feel free to call us to order yours if you are needing some. 713-777-7665 :)

July 23, 2021

Richard's Total Backyard Solutions