Munz Construction

Our experience with Munz Construction was frustrating and disappointing from beginning to end. We invested more than $250,000 in a home addition and expected professional workmanship, attention to detail, and basic communication. Instead, we spent the entire project chasing people down, pointing out mistakes, repeatedly requesting repairs, and essentially babysitting the professionals we hired to do the job. Two years later, we are still dealing with the consequences of choosing this contractor. The problems started before the project even began, when the estimator failed to show up for our appointment twice. Unfortunately, that lack of reliability and communication continued throughout the project. Workers would either show up without notice, or fail to show up when expected. Communication was a consistent issue, and getting answers or having issues addressed required repeated follow-ups. The workmanship and attention to detail given to our home was beyond disappointing. The many problems we experienced include subpar materials used on our new stairs, poor construction of our portico requiring it to be rebuilt, corners of walls built not square - bordering on triangular shape (in two rooms, one was never repaired), horrible drywall work which had to be redone, painting which had to be redone in every room multiple times, a hallway left uninsulated while the workers threw away packaged insulation in our dumpster, gutters installed in the wrong color, windows delivered with no screens, and an electrical panel being installed without being labeled at all (how basic is that?). The existing front door was damaged by the workers and had to be repainted. They failed to paint it acceptably 3 times and we ended up so frustrated that we told them to refund us the amount of an independent painter’s estimate and had him strip the paint and start over instead. The final cost of our project also came in incredibly higher than the original estimate. Far too many things that should have been done correctly the first time required repeated requests and follow-up, and some issues were never actually resolved. This was the most major investment we have ever made in our home. We expected a finished addition that reflected the price we paid. Instead, we have been requesting assistance on several warranty issues for the first 2 years of a 5 year warranty. We have limited confidence in the quality of the work. Yesterday we had scheduled for warranty repair on the stairs. I attempted to schedule a prep meeting with the contractor ahead of the repair this weekend, which required us to stay off the second and third floors of our home all weekend (where all bedrooms are). I contacted them no less than 5 times to schedule this meeting. Nobody responded with any information until the day prior to work beginning and were told that work would begin the next day. After all the planning and coordination for months, our family of five made arrangements to stay off the second floor for two days. All three kids packed their bags, set up cots and air mattresses, and gathered their toiletries and everything else they would need. My husband and I rearranged our workdays and set up in the kitchen to work so we could take our meetings without interfering with the workers. Our project manager arrived and did a beautiful job tarping off and protecting the house. Everything was ready to go. Then, after he left at 8:30am, the stairs guy simply walked out and never returned. That’s right. He left without starting and never came back, and apparently no one knows where he is or if he plans to return. I have no idea if and how our stairs will be repaired and the whole family is exhausted. It is time to move back upstairs tonight with zero progress made and no contact from Munz Construction in over 24 hours, although we told them what happened on Friday afternoon. This situation wasn’t fair to the adults, but it was most unfair to the young kids, who prepared for this “downstairs camping adventure” we’d sold them and were so organized and agreeable to the weekend-long inconvenience. I’m pretty certain at this point Munz Construction just doesn’t care about our family. We would not recommend this company to anyone.

Munz completely remodeled my first floor with precision and attention to every detail. Our PM Mike T. was always attentive, available, offered his expertise and ensured everything went as planned. Zach and Alex were also amazing and I could not be happier. This job was a huge undertaking and a once-in-a-lifetime event for me and I could not be happier!

We are happy and grateful for all of the work provided by the Munz Construction Company, including Chris Munz, Bernie McCarthy, Charlie the architect, and Mike LaPorta. Brian Williams, and his assistant, Christian Munz, was a great project manager. They are a perfect team because they are dedicated, knowledgeable, and very professional and pleasant to work with. Also, ALL contractors who provided their construction expertise throughout the process, did a fantastic job!

We hired Munz to build us an upstairs addition as well as replacing all our windows and siding. Tony, our project manager, worked tirelessly to coordinate with us as well as his sub-contractors. We asked lots of questions as each part of the project unfolded, and he patiently responded to us and pivoted various parts of the project (when possible) based on our needs. We had positive interactions with all the Munz employees, from design to billing to finishers, and the guys who were at our house often even got to know our young sons well. Our boys looked forward to seeing them each day. Anytime there was a small hiccup (e.g., we didn't account for a new screen door! the new windows aren't flush with the old!), Tony worked with us to make it happen or fix it. Munz was fair, professional and communicative, and we really like our new space.

Very pleasant and positive experience. Would definitely recommend this company to work with. Accurate. Punctual. Reliable. Nice job on a new siding.

Everyone we worked with, including all of the sub contractors were professional and courteous. The Munz team worked with us on initial Architectural plans, designs (2d and 3d), and were willing to change with us as the project developed. They worked with us to keep the overall project within the budget we allocated, and were always responsive if we ever needed to talk with them. It was a wonderful experience and I would use them again in a heartbeat.

We needed an additional access door into our crawl space. The project was done very professionally, and the result more than met my expectations.

Nice family owned business. Very helpful in helping with the design of the extension. Professional and prompt. Quality workmanship. Friendly staff

We are in the process of having a patio built along with roofing and siding. Munz has been very professional in designing our ideas and now making them come to fruition. The teams are very respectful and conscious of our property and landscaping. I would highly recommend Munz Construction.

We hired Munz to rebuild a deck for us. The 5 day job which was started in November did not finished until the end of March. The deck turned out fine but we were unhappy with the lack of communication concerning the job. Several shrubs were ripped out and rubble from broken concrete was mixed in and spread on the soil in this planting area. I would not recommend them.

Hired Munz to install a new roof. They were very professional, the work was done in a timely manner and they were very careful of our shrubs and lawn. The supervisor, Eric, was here off and on to check on progress. They cleaned up the area (even though it was getting dark by then) and the next morning someone came and walked all around our property picking up tiny pieces and staples. The dumpster was removed the next day and once again they cleaned up. It's been three years and we've had no issues. I would recommend them for a roofing job!

We have the house that Munz (re)built: Vinyl siding, windows, a three season room. We called them back the following year for a renovation to our family room. (We removed a wall and made a great room out of our living/family rooms). The detail work on our fireplace is amazing. From the crown molding to sweeping up the floor as they left each day, we found them to be professional, punctual, and courteous. They actually shoveled snow around the perimeter of our house to continue working on our siding and windows.