Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys are the absolute best in every way you could think of and that's no exaggeration either - they are simply the lowest/best priced, best top notch professionalism from the time you call in to everyone you will speak with in between and finally to the technicians that come to your house and get the job done, extremely fast to respond and also extremely fast to get the job done, friendly, completely honest (no exaggeration at all), and extremely knowledgeable and helpful. Just great human beings to deal with all around in a mostly thankless job that is a tough job most people would not want to do whatsoever so I see them as basically heroes quite honestly. I called them on Tuesday and left a message with my name number and problem and within the hour, Riley called me back and told me someone would be on the way later in the day and this was at a time when I knew they were extremely busy with many different jobs to deal with but they fit me right in the same day and a few hours later Joel called and said he was 5 minutes from my house and if I was home he would be there in 5 minutes which I was and he was there within exactly 5 minutes. The problem I was facing was standing water in my vent roof stack which brought draining of all connected sinks and drains and toilets in my home to a virtual standstill and basically the next time I flushed the toilet there would have been a backup due to the lack of venting in the main 4" cast iron 98 year old main drain sewer pipe all were connected to. Joel arrived alone and immediately went to work on the top of my roof with 125 foot electric drain auger that had a special yolk cutter attachment on the end and within 20 minutes time put virtually the entire length 115 ft deep into my sewer line until he reached the connecting municipal tap out on the street and augured the complete distance of my sewer line. The standing water in the main roof vent stack finally broke and started to drain at the final 115-ft mark deep so this was plugged back all the way to the municipal main 115 ft away. Joel had the entire distance cleared within 20 minutes of what he told and showed me was heavy sludge and roots and some synthetic lint and sponge material all bound up together. He clean the entire length out and flushed the entire pipe system out afterwards by running the taps and that was that he completely solve the job and did it 100% complete the whole length of the sewer line. No BS here at all just a top professional who's probably seen it all 100 times over and knew exactly what to do and was lightning quick to get it done and done right the first time. I then met him at his truck for the bill he
