Integrity Pools

Jim has been our service representative since December, 2023, and I want you to know that he has been doing an excellent job with our pool.

Josh is my Integrity Pools DFW technician and he does a great job. He is good about communicating if his schedule is changing and lets me know when he can be here to perform the work. He’s always friendly and puts up with an occasional run-in with a dog or two. Thanks Josh!

Daven gave great service cleaned my pool vacuum and balanced chems. Great service I would recommend service to anyone

Michael Holcomb came out on a technical issue with my pool not functioning since our freeze a week or so go. I was unable to be at home at the time. He kept in complete communication with me thru texts. He was ale to take pictures of the area involved and let me know exactly what would be needed. I felt very confident with what he said was wrong and a very fair appraisal of the cost of repairs. I truly appreciate his communication skills and his level of service was excellent. Thank you for your choice in service personnel.

We used Integrity pools to completely re-do and upgrade our pool area- pool tile, lueder, deck, plaster, install a tanning ledge, pool/spa lights, and install an outdoor grill. Integrity did it all and got it done on time and on budget. David Presendofer worked with us extensively on the front end and throughout the process. Jill was our day in day out coordinator and kept us in the loop throughout the process. I would highly recommend David, Jill and the Integrity team for any pool area upgrade work you need.

My pool cleaner Halden is so friendly, polite, & thorough! He advised me of options for buying or repairing the top hose of our pool sweep, then offered to switch out w/ the bottom one since we only had 2 small leaks that weren't affecting its function, only spraying a little mist around. Also good w/ my dog, makes sure she doesn't get out. You just cant find service like this these days...great guy!

David and the remodel team did a fantastic job with our pool! It needed lots of work to get it back to something we could be proud of...and they did it! We now have an incredible asset to our home, a place to relax in the Summer, and a great investment!

My child safety fence for the pool disintegrated awhile ago. Never thought about replacing it (kids are all moved out) until my elderly dog fell into the pool. He couldn’t or wouldn’t swim. Long story short I needed a fence. Since I’ve dealt with integrity pools before and with David, I reached out for help. He came out within the week and had the estimate for me. Within another week the fence was installed. Although I personally don’t like fences around the pool, it looks good and keeps my dogs out of that area. That’s what I needed and it’s definitely worth it for a piece of mind.

Integrity Pools has been a wonderful company to work with. The best thing they having going for them is Josh C. He has been terrific and our pool has never looked so good! No matter the heat, rain or cold Josh is here and does a great job. His attitude is friendly and cheerful. He has even managed to make friends with our suspicious and somewhat untrusting dog - no small feat. Josh has answered all our questions and has been most helpful. I highly recommend Josh and know he will do a wonderful job for you too!

I recently had Integrity Pools handle a major backyard project which included pool replastering, new coping and tile, paver deck and new patio roofing addition. The whole process was as painless as possible from David who led the sales process and Alan who checked on progress and quality and Jill who served as my customer rep. David was great on the sales side as he patiently assisted through the many options available when starting a project of this side. His eye for detail and style choices was of huge benefit when making hard decisions like what stone type, color, tile color, plaster type etc. If anyone wants to experience exceptional customer service, they most certainly will find it with Jill as their customer service rep. Jill was always informative with scheduling and alerting me to want the next steps were along with the timing of various crews arriving onsite; she was absolutely fabulous! Any company would benefit immensely with someone like Jill. Throughout the project it was also having Alan drop by to check on how things were progressing. Alan was great to talk with when I had questions and very insightful when a couple of decisions needed to be made in regard to slight changes during the process. Additionally, Steve was great with the plaster care portion during the wrap up of the project and he noticed that there was a pressure issue in the pump and notified the office of the issue. Again, Jill was great coordinating and updating me with the efforts to determine the issue. Chris, Brenden and Tyler were fantastic in determining the issue, a clogged skimmer, and rectifying it. Overall, I am extremely happy having chosen Integrity Pools and will continue to use them whenever a new project arises or whenever repairs may be needed.

We hired Integrity Pools recently to handle our pool remodeling. David was our sales rep who managed our project end to end. His in-depth knowledge, candor and detailed options allowed us to make the right choices for us. Jill was our project manager. She was fantastic with project timelines, managing payments and in general keeping us in the loop of all next steps. Every person we worked with was professional, knowledgeable and eager to help. We are ecstatic with our results and hired them on to be our weekly pool servicing company, as well. Great company and fantastic customer service!

My experience with David Presendofer from Integrity Pools was great from start to finish. Not only is he a professional who thoroughly explains everything in detail, has excellent follow through, he is a true man of integrity! I am highly satisfied with the work I had done on my pool and plan to use them again when I am ready to replace my deck.Great company!!! Jean Grice