Gold Star, A+, Outstanding!
As a new homeowner I am often skeptical when it comes to hiring a company to do any type of work on my house. I have heard of horror stories from other homeowners, and I have also experienced my own share of issues where the contractors did not perform the work according to plan or properly. Based on this I am inclined to research a company in full detail (i.e. online reviews, pictures of previous work, referrals, etc.) before committing to hire them for the job needed.
When it comes to needing your roof replaced you’re faced with a big job and it can either go right or wrong. A contractor can persuade you to believe they will do the best job for the best price, but persuasion can lead you to issues down the road. A great contractor does not have to persuade you, they just have to give you the facts - that is exactly what Dior Construction did when the owner, Dior, came to my house for an initial consultation. Dior is highly experienced and educated in his field. He is a GAF Master Elite roofer which means he is one of the top roofers in the industry, and upon your initial consultation he will be able to educate you on the way roofing systems work and what his team will be able to do to fix and improve your current scenario - no persuasion, just facts.
Before meeting with Dior I did my normal investigation (reviews, background, training, etc.) I was impressed by his certifications and Dior Construction seemed to be a front-runner despite being the only company I fully looked into at that point. I normally would have gathered at least 5 contractors to see who is the best of the best, but something stopped me dead in my tracks. I went over to the Dior Construction Facebook page and noticed there were a bunch of videos and pictures of their work, so of course I checked them out. I was impressed by the drone images showing before and after photos, and as I was reviewing the photos something caught my eye; it wasn’t the beautiful houses or the colors of the roofing it was the workers. I noticed they weren’t just up on the roof, but they were tethered. They were actually secured to the roof with a new tethering system for their own safety, and as Dior said himself, “What is most important is that my crew is safe and at the end of the day they get to go home”. I’ve seen many “roofers” up high running around with no type of security and it seemed common, but to find someone that cares this much about their workers was something you don’t see often. At that point I knew that if Dior cared this much about his workers and their safety, then he definitely cares about the quality of work that is performed, and he has pride in his business. This sealed the deal, along with an extensive almost 2-hour education session about the roofing system.
The work was scheduled and we were actually able to start the job ahead of schedule. The entire process was so smooth and seamless that I would honestly do it all over again. The crew arrived promptly just before 7AM, we had a dumpster delivered shortly after and the work began immediately.
Dior was on site the morning of the install, along with his project manager, Hudson, and they made sure everything was running on schedule and to plan. We had a surprising issue pop up while the work was being performed, one of the crew members found a bird nest with live nestlings near the chimney - no parent in sight. Dior immediately had the crew member safely bring down the nest and immediately called the proper officials, it is safe to say the nestlings are now at a wildlife rehabilitation center. Most other contractors could probably care less, but not Dior he was set on making sure the nestlings were safe and as an animal advocate I couldn’t have been happier.
It was amazing so see how effortless the crew made the removal seem despite it being a very large task. The house was immediately draped with tarps to catch the debris, and cleanup was continuous as the roof was quickly and efficiently removed. In a matter of about 2 hours the roof was completely cleared and the crew started applying all of the necessary materials before adding the shingles. The entire roof was complete the same day, and it looked fantastic. We also had new shutters put on the house which definitely made the new roof pop, a great compliment to one another. The following day Dior’s crew came by to install our seamless gutters with leaf guards, and again they were quick and made the entire job seem effortless.
We have received a bunch of compliments from our neighbors, and not just about the look of our house. Our neighbors were complimenting the crew saying how efficient they worked, how clean they kept the area, and how smoothly everything seemed to go. I’ve already been asked by several neighbors for Dior Construction’s contact info in the event they need work done on their roof, gutters, or siding.
Being completely happy with a contractor is a rarity, especially with all of the fly-by-night contractors that promise great work but fail to complete the task, but with Dior Construction I am beyond satisfied. I wish they did more than just roofs, gutters, and siding so that I could hire them for all of my home needs. I’m looking forward to the time when I need new siding just so I can have this quality contractor come back to do work on my house.
If you’re in the market for repairs or upgrades don’t hesitate to call Dior Construction. Once you have an experience like mine you’ll never want to use another contractor and your standards for quality and services with be much higher. Thank you to Dior and crew for giving us this great experience and for the quality workmanship that is now keeping our house safe and dry.