Solid State Construction

**High quality work, professional and timely!** Siding and trim, soffit, and gutter installation, some frame repair work done. This was a major investment - we sided with James Hardy fiber cement, removing old siding from our 1920 home in New England. But it was worth EVERY penny. The service from Solid State was fantastic from start to end. They were clear and honest about what they'd deliver, cost, and timing. The crew was EXCELLENT - reliable and hardworking. I'm delighted with not only the finished project but also the process. I will use Solid State again.

Lately, our roof had been showing stain and moss all over the surface. In addition, after windy rainstorms, we were finding water stains on our interior walls and ceilings as well as various shingle pieces throughout our yard. So, along with my husband, David, I began to do research on companies that replace roofs on residential houses. As part of this process, we talked to our friend Tina Delatina Rosa who is the Quality Assurance, Marketing and Events Coordinator for Solid State Construction. This led to Tina and Rob Blanchflower, a Project Consultant for Solid State, visiting our home on January 17 to assess our needs. With absolutely no pressure but lots and lots of professionalism and competence, Tina and Rob studied our roofing structure both inside and outside, including a tough to get into and out (for former NFL tight end Rob) assessment of our attic space. In a relaxed presentation around the dining room table, Rob told us who Solid State Construction and their product supplier, GAF, are. Everything was clearly explained; from old roof removal to installation of new underlayment and ventilation systems and finally of the GAF shingle product. GAF guarantees this product for 50 years if it is installed complying with GAF’s strict standards and, of course, Solid State Construction is a certified GAF installer. The price was actually higher than some of the other options we looked at, but the comprehensiveness of Rob’s presentation and the absolute pride he exuded while describing the merits of Solid State and GAF convinced David and me that this is the way to go. On Saturday, March 21, Tina along with Solid State Construction Assistant Project Manager, Nick Keegan, showed up early in the morning with eight workers. Watching these men during the day I realized just how well trained and experienced a crew Nick was overseeing. Of immediate note to me was that right from the beginning at least one worker was assigned to clean up. No having a giant heap of a mess to clean up at the end of the day when everyone is tired and wants to go home. Along the way and after removing the old roof, previously unseen problems appeared. This required replacement of rotted structural boards and cross members which Nick had his men do without looking to nickel and dime us in the process. A good-sized portion of our roof covers a family room that we added to the house years ago. It was covered with regular shingles, but Nick advised me that a far superior covering because of the pitch of the roof would be rubber. So, right there while actually carrying out the work activity, a significant change in scope was made with no increase in cost or time to complete the project. At the end of the day, with only a few minor items that were taken care of the next morning, the project was done and everything was cleaned up. The quality of the final product fully reflects the expertise and professional workmanship of Nick Keegan and his extremely hard-working project team. Two of our neighbors spent years in the construction trades and they came over to tell David this is complete quality and professional job. One, usually skeptical, said, “Dave, when they told you to put rubber rather than regular shingles over the family room, that’s when I knew these guys knew what they were doing.” We couldn’t say it better. We are totally pleased and satisfied with our roof replacement provided by Solid State Construction and its product supplier GAF. We very strongly recommend them. Oh, of course, we had some questions after everybody left. No problem, David just called Nick Keegan who responded right away.

Solid State were easily to best choice we could have made to renovate our home. These guys are pros, and will make what are typically large and stressful projects as stress-free as possible. They stripped 20-year-old (and flimsy) vinyl siding from our exterior and replaced with HardieBoard. Replaced all windows with new selections from Marvin, and replaced our front and side doors, as well. Installs went smoothly, look beautiful, and the best part is, Chris (project manager) and Jeff (owner) REALLY care to make sure your house looks its best and is EXACTLY what you're looking for. We recommend them completely.

Solid State Construction was great to work with throughout our project. They stripped our nearly 60 year old shingles and installed fiber cement siding. They installed new trim, new soffits, and a new door. From our first meeting with Andy to the final sign off with Chris, working with Solid State was a good experience. We are truly happy with the results!

After living in our house for over 20 years, the original vinyl siding was really looking it's age. Our neighbor is a contactor ( Creative Custom Carpentry ) and a very good one, had Solid State Construction reside his house with Hardie siding. His house looks great. Now our house does too! We met with Jeff, the owner, who came up with multiple options that would fit our needs. We ended up choosing the Hardee siding and we are glad we did. Not only does it look good, you can tell that it is much more durable than vinyl. Jeff is very professional and you can tell he cares for his company by standing behind his work and making sure his clients are completely satisfied.

We had a great experience with Solid State Construction and would highly recommend them. The person who did the estimate was far superior to the guy our carpenter recommended. He did a complete walk through of the attic, deck, and the perimeter. He thoroughly explained how we could solve our lack of any venting, and gave a detailed quote that day. He also returned at a later date to answer other questions we had. Solid State ended up installing a ridge vent, edge vent, and Propa vents, and took off our old roof and installed the new one in one day.

Solid State Construction (SSC) is a trustworthy, honest, responsive and professional organization who completed multiple projects for us with a very high degree of craftsmanship. We had numerous projects with them this year, including: roof, skylights, siding, gutters, windows, and front door. The size of our scope made us very concerned about finding a contractor that was a) able to handle the entire scope, b) was able to fully commit resources to it, and c) was able to manage the project from beginning to end. The team at Solid State delivered on all three fronts. I want to specifically call out the fantastic relationship we established with Chris, our project manager. Chris always made himself available, was incredibly reliable, and very knowledgeable through his tenured experience in the industry. He helped coordinate across all crews and suppliers and made it a much less stressful process for us. As with any large project, there were things along the way that we wanted to be done differently; and although I wish they had done some of these things without me needing to ask, they were determined to correct all items and make things right. At the end of the day, that meant the most to me. The crews at Solid State are James Hardie specialists. Hardieboard needs to be installed in a very specific manner, and these guys know exactly what they are doing. We went with the Cedar Mill in Pearl Gray and absolutely love it. We complimented the siding with the Arctic White HardieTrim on our corner boards and around all 29!!!! Marvin Integrity windows that they installed. They also suggested to put ram's crown moulding on the top of our front windows and front door, which we love. It was a subtle, yet elegant feature that really sharpened up the curb appeal. The front door was made by Provia in a Mahogany finish. We are extremely happy with the end product and were very satisfied with the work done by Solid State Construction. I have trust in SSC that they will provide high quality work and provide a great customer experience. I believe this is set from the top, and it was clear to me that Jeff Brooks ensures that it is carried throughout his company.

I couldn't be happier with Solid State's work. They did an absolutely beautiful job on our James Hardie siding, new doors, and custom-built front door surround. During the coldest weeks of winter the guys still showed up promptly every morning and left our home in neat condition at the end of each work day. The work crew, the Project Manager, Chris, and the Owner, Jeff listened to our questions and concerns before, throughout, and after the project had finished and made sure we were satisfied with how everything had turned out. They were courteous and professional, and showed the kind of attention to detail and quality of workmanship that every owner hopes for when they hire a contractor. When one of our new door locks fit a little too tight and a window needed some more caulking one of the guys came back within a week to make the adjustments. That's first-class service! We would definitely use Solid State again! Wish they did kitchens...

We recently used Solid State Construction to side a new addition on the back of our house. We initially met with Greg who was very friendly and knowledgeable. Our follow up appointment was with Jeff who worked with us and stayed within our budget. The work crew took 5 days to complete the addition and back of our house. Chris was the manager who oversaw the project and he checked on the progress several times during the week. He was very accommodating and had the crew return to clean up the yard and wipe down the new siding. The workmanship was very good, however, I had to have them return again and clean up the siding. My husband and I are very picky when it comes to our home and we were, overall, happy with the siding and appearance of our home. We hope to complete the rest of the house within the next year and intend to hire Solid State.

From the beginning of our experience with Solid State, there were aspects we really liked and some things that were frustrating, and that stayed true throughout our entire experience. The Good: -Jeff, the owner, was really responsive when we'd had a bad experience with the initial sales rep who came out, and he personally came out to work with us on a revised bid. He asked really thoughtful questions about what had gone wrong, and seemed genuine about wanting to hear our feedback so that he could make fixes. He also replied to my call when issues arose during install, and was again, very receptive/helpful. -Their revised bids were in-line with if not slightly below other bids we received from competitors on both the roof and the siding (the original bids were much higher, but the revised ones were within a thousand or so of others we'd gotten). -William, the project manager, was very nice and professional when we did have problems during the install (more below on that). -So far, the roofing and rake board look good, and did well about a week after install with a heavy snowstorm. The Not So Good: -As mentioned, we had a rough start with Solid State, with a sales rep who came back for a second visit without formal proposals as we'd discussed at our first meeting, and very high, non-detailed rates. A separate rep followed up after we declined to move forward, to schedule a follow-up with Jeff, the owner, and we were frustrated when we called to confirm the day before only to find out the rep hadn't realized Jeff would be on vacation. Eventually, we did get to meet with Jeff, and moved forward with the roofing as noted above. -One of the things we were really explicit about with Jeff was that we wanted to ensure the yard/property were cleaned up after the job, as we have a dog and a toddler, and we use our lawn a lot. We were really disappointed that we had to ask multiple times for the yard to be cleaned up more after the job, and we are still finding nails and staples around the lawn weeks later. We also realized after the final walkthrough that there was a powdery residue left across our back lawn from the team cutting the PVC rake-board for install, which we are very disappointed by. One of the reasons we chose to go with Solid State is because of Jeff's assurances that the site would be spotless after, so this was probably our biggest disappointment. -There was a lot of confusion/lack of communication around aspects of the install process. William had called me to tell me they were going to be delayed by a day due to rain, stating that they never start roofing jobs in the rain. That was fine, but the crew showed up two days later to begin work, when it was still raining. I asked them to hold off until I talked to William (who wasn't onsite yet), and after about an hour when I was able to reach William on the phone, he said they shouldn't have been there until after the rain. We also had issues with communication around the end of the job, as I'd been assured the project would be done in 2 days. I was traveling that second day, and my husband returned home to find that the job hadn't been completed. Again, we had to reach out to get the update that they would need to finish work on a third day. I also had to request scheduling of a final walkthrough with William to ensure everything was completed to our satisfaction. William was very professional and helpful whenever I reached out, but I do wish things were more proactively communicated throughout the process. -Our gutters were removed/reinstalled as part of the process, and the gutter guards were haphazardly reinstalled. William quickly had the crew fix this after the final walkthrough. All in all, our roof looks good, and we are hoping that it continues to perform well for years to come.

The team as Solid State Construction has delivered beyond our expectations on two separate projects - replacing our original siding and upgrading our deck and three-season porch. It was great to work with Jeff and Erika - they are very helpful, honest in their pricing and attentive to detail and customer satisfaction. The construction teams were also diligent, friendly, respectful and timely.

Although we had a little trouble before the signing, once the paperwork was done, everything went according to plan. It was a big job and a lot of money. Whenever there was a change to be made, I was advised and agreed or not . Of course the original price had to be added to a couple of times. Rot is discovered, I added a couple of features etc.. each change was legitimate. The workers were great . They did a wonderful job.