Dolce Pools, LLC

I'm going to echo what a lot of other people have already said. Our experience with Dolce was phenomenal from beginning to end. We built a home at the same time, and Dolce was the only contractor we didn't have any issues with. It was a completely stress-free experience. I know that sounds crazy, but it's true. No pressure to do more than we needed... everything was done exactly as discussed and on time... no cutting corners... no trash left behind... no surprises... it was a fine-tuned, painless process. That was ten years ago, and the pool still looks beautiful, but after the historic freeze we had earlier this year, a lot of our equipment was damaged. And now a decade later, Dolce is still available to assist in answering questions and offering suggestions and recommendations. That's above and beyond. They don't do maintenance, but they want to make sure we're taken care of and will do whatever they can to help. They're just that rare company that you really enjoy doing business with. I recommend them every chance I get.

I'm sure that there are other custom pool builders out there that are as good as Tyler, but I couldn't find one! My wife and I were new to the process, having never built a pool before. I wanted a builder who I could trust, and one that could walk us through the process step-by-step. A friend recommended Tyler and he had an impressive initial presentation. We chose Tyler from a group of other custom builders and I'm glad we did. Tyler and his whole team were professional throughout the build process. He listened to us all along the way and worked with us on changes, etc. He kept us informed at every step, and he was onsite for most workdays. Now we have a beautiful backyard with a great pool and lots of extra living space. It is exactly what we hoped for when we began the process. I would highly recommend Tyler and Dolce Pools for any project, big or small. He is one of the “good guys” who will do high quality work with integrity.

Tyler by far is the best! He did an amazing job on our pool. I highly recommend him. He took my vision and went with it. Came out ten times better than what I had imagined.

We had our pool put in about 2 years ago. I waited to write a review until I saw how everything was going to work and look for any problems. All I have is high praise for Tyler and his crews! We checked several companies and Dolce was hands down the best choice we could have made! Tyler was present for every phase of the process. From planning to installation.... he was very hands on, making certain we were pleased with what was going on. There was zero high pressure sales or pushing us to do this or that. But what we did decide on was done exactly as we were told it would be. The entire process was done in a timely manner and exceeded all our expectations. Tyler is always involved and that means AFTER the pool was completed!! If you’re considering a pool you owe it to yourself to check Dolce Pools out! I can’t give them enough praise. If they say it will be a certain way...(your way)...it will be exactly what you wanted. Service is top notch and Tyler is a true Professional in every aspect of his business!! This is NOT a take your money and run company!! Buy right the first time and avoid headaches you don’t want or need. I wish there were more stars to rate them with! Call Tyler before you make your final decision!

Dolce Pools should be your pool builder of choice. My wife and I selected Tyler Neufeldt of Dolce Pools to build our new pool, and we couldn't be happier with our choice. We considered several other builders, and got a quote from one other builder. We based our decision to go with Dolce on both value and rapport. We feel that we've gotten the best features and quality while working with someone who is responsive and trustworthy. During the Sales phase, Tyler met with us to quote us the pool of our dreams. His extensive library of completed project pictures gave us plenty to think about. He then went to work on his laptop while on site. The result was a 3D model that helped us visualize the project in our backyard. The process is very collaborative, as we made selections and changes along the way. That quickly resulted in a quotation that he emailed to us. Unfortunately, the financing that we were trying to put into place didn't work out, and we had to put the project on hold for a year. So this was the first big test: When the timing was right we called to put the project in motion, and Tyler was still there, ready to work with us. We then worked with him to scale down the project. The pool of our dreams was more expensive than our budget, so we trimmed back. Again, Tyler was happy to work with us in this process, and didn't get turned off because the project ended up being half of the original size. If you're curious, we cut out an arbor and some beautiful fire bowls that were really distinctive. We went all the way through the permit process, only to suffer a financial setback and have to put the project on hold again. We were finally able to give the green light to Tyler in December, and his crew was out digging the hole a few days later. From start to finish, the project took 8 weeks from digging to having the pool full of water. It was right around the timeframe that he had quoted, and was right on given a few weather setbacks and no work going on during the Christmas break. One of the first things you learn: Tyler communicates. If a crew is going to be onsite, I got a text before it happened. I always knew what the next step was. If there was a delay, I understood why. Tyler was personally involved every step of the way. He's been in the industry for a long time and works with contractors that he has a long relationship with. This is a big win because he knows the quality of work he will get, and they are responsive to his keen eye for detail. Here's a small example: Tyler likes the tile around the skimmers to be placed in a certain way so that the edge of the tile is just right. When the tile crew didn't get it right the first time, he had only to mention it to them and they fixed it to his way. Bear in mind – I hadn't noticed the tile issue or complained. He just has an eye for detail and holds the contractors to his standard. We're working on the last few items – the punch list – as I write this review. The pool is full, the pump is running. Every morning I text the test strip results to Tyler and he texts back with what chemicals to add and next steps to take. Every punch list item I've brought up, the answer is "we'll take care of that". The big question you take on as you do a construction project is … can I trust the contractor? If you don't choose well, the result could be a partially completed hole in your backyard, all your money gone, and no way forward. I appreciate the reviews done by others that I could rely on when looking for a builder. We are very pleased to be one of those customers who would be happy to show off their pool, take a reference phone call, and give a full recommendation for Tyler and Dolce Pools.

From the moment we met with Tyler we knew that we had picked the right contractor for our pool design and build. We sent him several ideas before the original design meeting and he presented us with a great option. We wanted to make a few changes and he started from scratch right there and within 25 minutes he had completely designed our pool using our comments. His cost estimate was comprehensive and covered every contingency. Tyler's quote for the job was fair, and while maybe not the cheapest, it was conservative and his promise was that we would not pay a dollar more. More importantly, Tyler said that he would be there for every major step and would also communicate with us about the daily schedule. We decided on the start date and the crew was there on time as scheduled. Tyler has an extremely reliable group of subcontractors that are all incredibly polite and professional. If Tyler was not on the job, his job superintendent, Ben, was always there to oversee the work. In three short days, they had dug the pool, completed steel work, plumbing, electrical and shot the gunite. Then the rains came! The job had about a 3.5 week delay as the rains were constant. Once they finally died down, Tyler drained the four feet of water out of the pool and they were back to work. Tile work, coping, stone veneer and retaining walls were built and each crew was more professional than the last. During the process we, as with almost all clients, changed our minds a few times. Tyler was extremely receptive to changes and was patient as we worked out what we wanted. He would let us know if a change was within budget or if it may increase our cost and he never proceeded with a change without our agreement. If there was something that we were not completely happy with, Tyler would have the crew back out the next day to make corrections. The decks were poured as one of the final steps prior to plaster and then the hoses were in the pool filling it up! Tyler's job was far from finished though. The clean up crews, sprinkler crews to replace the removed lines in the back yard and finish crews paid extreme attention to detail. Tyler was back out to teach us how to use the pool equipment, web enabled pool controls and some of the great lighting features that he and built into the pool. Tyler quoted us 10 weeks for the project, and even with the 3.5 week rain delay, he came in under that schedule. While there were a few items that had to be reordered or replaced, he stayed in contact with us until every last item met his standards. I have contacted Tyler on more than one occasion since our pool was complete with questions about upkeep and the equipment, he is always fast to respond. I would whole-heartedly recommend Tyler Neufeldt, owner of Dolce Pools, for your pool, backyard living, and spa needs! We will definitely use him again when we start on phase two... the outdoor kitchen and living area!

Tyler was a pleasure to work with and I was very satisfied with his work. When issues did come up as they almost always do he was quick to rectify them. He has also been great post project when questions have arisen.

We selected Dolce Pools based upon the great reviews we read. We could not have been any more satisfied with our choice! From the moment the owner, Tyler Neufeldt, initially arrived to discuss our vision of the project, we were extremely impressed with both his professionalism and depth of knowledge of pool installations. This was our very first pool and Tyler was extremely patient as we discussed the layout, plaster, decking, tile and coping, lighting, equipment and pumps. Within minutes, he had designed the project on his laptop and provided us a fair and reasonable quotation. From that moment, we were extremely confident we made the right choice in pool contractors, even though we had received a lower quotation from another contractor. Installation, beginning with excavation, and continuing with plumbing, forming, gunite, deck form, and ending with startup, could not have gone any smoother! Tyler communicated regularly by providing updates and scheduling the work with his subcontractors. Not once did we ever feel we weren't "in the know" and Tyler always ensured we knew the next step and when it would occur. Other than normal weather-type delays, the project flowed smoothly and was completed timely. All workers were extremely punctual and completed the work in a proficient and efficient manner. If Tyler wasn't personally overseeing the work, his project superintendent, Ben, was always onsite. In addition, Tyler provided outstanding training on how to properly maintain the pool. Since the pool was completed, I've contacted him on several occasions, including evenings and weekends, to ensure we are satisfactorily maintaining the pool......remember, this is our very first pool. Each time he patiently and enthusiastically answered all our questions, never making us feel we were intruding or wasting his time. Its obvious that once you are a customer of Dolce Pools, you are a customer for life. We strongly and wholeheartedly recommend utilizing Tyler Neufeldt and Dolce Pools for your pool installation and wouldn't hesitate, for one moment, recommending them to our friends and family. We couldn't have asked for a better pool installation experience and have a beautiful and functioning pool to show for it!