Thunderbird Pools And Spas

Thunderbird pools was a pleasure to work with from design and planning to completion. They estimated a 6 month completion time from the start of the project and far exceeded that time line. I'd originally started speaking to them while my home was being built. My close date moved a few times and they were able to accommodate that. After close, they started the project within a month as I'd requested. They were extremely timely with updates and all of our coordinators were very responsive. We used them for our front and backyard landscaping as well and while they are technically separate entities, they worked well with one another to perfectly time everything. They executed beautifully on the vision in my head and for a minute there, I wasn't sure how it would turn out but it turned out beautifully! Pricing was not the cheapest quote I'd gotten but it also wasn't the highest. I am super satisfied with the value and craftsmanship that Thunderbird displayed!.

Cohl and Lisa are amazing professionals that know exactly what they are doing in the luxury pool building industry. They and their team understood the assignment and have mastered it! I have a beautiful pool that basically cleans itself with a little help once a week from me. I could not have had a better experience throughout the entire process and have heard horror stories from people that decided to use another company. I recommend them 100%, spend the money and get you a beautiful blue pool with all the whistles, and consider yourself part of the T-bird family for life.

After several friends recommendations and a lot of research, we decided to use Thunderbird Pools for our first consultation, and we reached out to them on 2/11 3/11, Mike, the designer for Thunderbird Pools came out for our scheduled consultation (1-month initial contact) for a new swimming pool and hot tub build. He listened to what we wanted and answered all our questions. Seemed like there was not going to be any issues with him but never made it far enough to see a design. He followed up with us quickly. This review is not about Mike, it is about Cohl Workman, the owner of Thunderbird Pools. I would give Mike a good review and hope that he finds a better company to design for. What Cohl promises on his website, i never saw and was absolute disappointed. 3/12, Mike contacted us and asked if he could bring the owner out to double check the sloping issues in our yard to make sure there were no issues. I said no problem and it was set for 3/15 for any time after 2pm. 3/15, Mike asked if we could reschedule to 3/16 at 1pm and I said that was fine. 3/16, Mike let me know that the owner was running late, and they would be 10 minutes late and I said that's fine. They assumed I was not home and just went in the backyard which was fine. I went out there and Mike said "hey how you are you doing" while Cohl, never even acknowledged me and seemed irritated that he was there. I asked them if there were any concerns with the sloping and told Mike not to worry about the backwash hard line as we found another option which quickly got Cohl's attention. He asked "what do you mean backwash", so I explained. He got defensive and said "all of my filters are Cartridge filters and if you don't like it, use someone who does" I asked are you actually serious right now, and he said yes. I said that I wasn't interested in a cartridge filter and he said, "Well I guess we're done here then" and left. The designer asked if I wanted to go any further with the project and I said absolutely not while he just stood there looking like what just happened. I went to the front as Cohl was leaving and I said that was real professional as he asked "what, I was just getting a drink from my truck, I wasn't leaving". Right, you just said we're done here and left 30 seconds ago. Then he approached me and told me that I was not going to tell him how to build his pools. (um, do you mean my pool?) He said that he was a professional luxury pool builder that has been in business 18 years and has always used cartridge filters for "his pools" and that he didn't plan on ever changing "his pools". He never said why he doesn't or talk to me more about them to maybe change my mind on it. I had nothing else to say as Cohl was getting back in his truck. I told Mike thanks for bringing Cohl out now instead of half way through our project as he really showed his true colors. I said thanks but you lost an entire build because of a pool filter. Sad, but glad no $$ was wasted

Kyle was our project manager- he was in constant communication with us during the building process. Once permits were approved, contractors were coming each week to complete a phase of construction. We had a hiccup with damage to our turf but Thunderbird took care of it. Our pool is AMAZING!

We love when a project goes as planned. We are also in the service business. It is important that each and every customers is treated fairly and their expectations are framed according to the job at hand. We LOVE our backyard pool and spa. My wife and I would highly recommend Thunderbird Pools and Spas because they exceeded our expectations. Thank you for giving us a resort style backyard that stayed within our budget.

We LoVe our new amazing pool and excellent BBQ area!!! Remarkable job!!! Cohl, Lisa and their team members are very professional and efficient. The Best Company you can work with in AZ! Honest, supportive and knowledgeable.

Thunderbird Pool is one of the best contractors I have ever worked with. All of their employees and sub contractors have been first class. the pool is way past anything I could of dreamed of. I would recomend them to my closest friends or relatives. and I would be happy to have any potential customers call me

Thunderbird pools was hired by me to install my pool this summer. Everything went like clockwork! They have a beautiful show room, professional, courteous and a competent staff! Their price was very competitive! I do not hesitate and recommending them, nor would I hesitate in hiring them again if I had another pool to build in the future. They are great at communication and I am currently using them to maintain my pool. Do not hire another pool company before checking them out!

Thunderbird is awesome - these guys understand customer service. Our pool looks great, it was done on time and they kept us informed the along the way. Highly recommend them!

Cohl was patient, personable, and professional. They walked us through all of our options, and delivered exactly what was promised. They were on schedule throughout the process and were easy to get ahold of when I needed to ask questions.

My experience with Thunderbird Pools and Spas was an exceptional one! They really back there product with excellent materials and top notch professional staffing. I highly recommend Thunderbird. The best of the rest!!

Before having our pool done, we had done a lot of research and read hundreds of reviews for several companies.. We interviewed several companies after narrowing it down to 3, and decided on Thunderbird Pools and Spas. Our designer was Mike and he was very friendly and knowledgeable. We let Mike know we had a strict budget and needed to keep it in the range. Mike came up with GREAT design for our small yard. Construction started on time and along the way had some minor hiccups as is normal with any construction job. Cole and Lisa (the owners) were great to work with and were available to answer any questions or concerns we had along the way. The project was completed on schedule and within our budget! We couldn't be happier! We love our Thunderbird Pool!! I would highly recommend them for any pool project and would use them again in a heartbeat!!