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3 reviews
5.0 star rating 6/30/2017
Over the past year, we have worked with WSK to complete our Master Bath, and Kids/hall Bath. We were very pleased with the outcome, and the price, and the entire WSK staff. Both bathrooms were full gut rehabs. We replaced all the tile, brand new tub and showers, all new cabinets and sinks, and plumbing and painting. The cost for our Master was ~$35K and about ~$30K for our hall bath. Nanette and Lindsey at the office, were very communicative and would usually call me every day during the remodel to let me know what was next. Frank was kind of the foreman so he was there consistently throughout both projects and he is the absolute nicest man, very respectful, and very thorough. Erin came out in the beginning and gave us a fair estimate, which was for the most part adhered to except for a repair we needed and when we selected some higher priced items. Other than the initial meeting with Erin, the owner, we did not interact with him much during the project itself. But if I felt like I needed to talk with him directly just for a higher level of expertise, I could text or call and he would always get back to me quickly. The work did take a few weeks longer in both cases than what was originally estimated. But to be fair, there are always little detours and things that happen that extend the timing of completing the project, some of which were caused by our personal travel or schedules. That was the only thing I sometimes got frustrated with, but even when I was stressed or grumpy because I have people in my house all the time working, the staff was always kind and patient with me. I was impressed with how Erin and the team helped out with some extras that were not necessarily included in the estimate. A couple examples include painting another wall adjacent to our hall bath because we had a flaw in the wall not related to the remodel that needed repair, fixing our tile and grout that was discolored, and changing our door frame around our master bath after the project was completed. Luciano is a wonderful painter and really pays attention to detail, does not rush - I think he must be a perfectionist.
Our hall bath had some additional challenges including an outcome of our shower that did not turn out the way we expected. It took awhile to figure out what we wanted to do, but WSK presented me with all the options, and were very fair in working out a compromise on the additional cost to help me stay within budget. I've already recommended them to others in our neighborhood. And we have a very large Kitchen remodel planned for 2018/19 and we plan to use them again. We know and trust everyone there, and more importantly, then now know me and how I work and what we like which helps them better customize the designs to our needs and desires for something functional and stylish for the best cost possible. They have already provided helpful schematics of our kitchen so we have a good idea what we want, but taking a break from remodels for a little while. We will definitely be back in touch when we move forward on the kitchen. Thanks!
