As of writing this review I’ve been working with Topp Construction for just over 6 months now, planning, prepping, and building a detached garage with an apartment above it. Having renovated 3 houses and worked with many contractors I’d grown to be pretty distrustful of the whole building industry in general. Topp Construction has restored my trust in building contractors again with how well they handled the project I contracted them to complete. They’ve been a pleasure to work with, their workmanship is excellent, and I’ve never presented them a problem they haven’t immediately corrected without pushing back.
I highly recommend Topp Construction, and I’ve sent their contact information to as many friends and colleagues as I could. My project has turned out better than I expected, and I’m more than happy I took this project on with Branden (CEO), John (VP), and the rest of the Topp crew. If you need a quality builder to help you remodel or build in the Salt Lake valley Topp is a great choice.
Topp gets high marks on 5 key considerations that I’m going to break out in more detail below: Quality, Reliability, Communication, Flexibility, and Value.
Quality
The quality of their work is excellent. I’ve been very happy with how things are turning out, and I haven’t had an issue of needing to call out the quality of the finished product. My garage feels amazing every time I step inside it, and the apartment we built above it feels head and shoulders above every other rental in the area. Part of this boils down to the materials I chose, but even the best materials poorly installed would have looked bad.
Every person I’ve had in the garage and the apt has been impressed with the quality and workmanship on display, and I’ve heard, more than a couple times, “whatever you’re paying these guys, it’s worth it.”
A big part of builder quality meeting homeowner expectations is to have clear expectations to begin with. I’m confident Topp can give you the level of quality you want; you just need to be clear on what you expect and what you’re willing to pay, and Topp will make that happen.
Reliability
Over the years I’ve become accustomed to contractor time, which roughly works out to me multiplying whatever amount of time they tell me by 7 days. I’m happy to report here that isn’t the case with Topp. While we haven’t made our deadline, the miss is largely due to change orders on my end (such as installing a new, 50’ x 25’ driveway) and some holdups with work I’d been performing. Some of the delays appear to have come from Topp’s subcontractors, but overall on a 6 month project I’d say the delays caused by top are less than 2 weeks, which in my book is pretty well right on time.
I’ve also been pleasantly surprised by how little effort has been needed on my end to ensure commitments were kept. If Topp agreed to something it got done and didn’t really require any prodding on my end to ensure it happened.They said they’d do it and then they went and did it. For anyone with a normal adult life of work and family obligations that reliability and dependability is huge.
Communication
Communication has been generally very good with Topp. I’ve never gone more than a couple days without hearing back from Topp when I have reached out to them about something or other, and their responses have been clear and provided timelines along with good expectation setting.
We haven’t had any arguments either about anything really. Everything has been professional and honest, and I’ve been consistently pleased working with these guys because I have trust they’ll respond to me.
Flexibility
Really high marks here for the guys at Topp. I’ve made a number of change requests, large ones, and Topp has managed to include them without pushing the timelines too far out. I’ve also not heard any complaining about changes and updates to the plan. I modeled my entire project out in CAD, rendered everything so I could see it ahead of time, and had a detailed financial plan covering how I wanted to proceed, and I still found things that I wanted changed and added during the project. Just the nature of large projects, and I put a lot of value on having a flexible partner who can help accomplish those changes.
Value
Topp was good about pushing me towards better materials while weighing my budget considerations. Unless you’re at a point where money isn’t a consideration in your life you’ll always be trying to maximize the quality of every dollar you spend, and Branden and John were both helpful in spelling out the tradeoffs of different materials and approaches and to call out where more money didn’t necessarily result in a better finished product.
I did pay what I consider a lot of money for a total of about 1,300 sq. ft. half of which is finished garage space. However, I think that is more a function of the demand for builders in Utah than anything else, and given the smoothness of the project, and Topp’s ability to meet my change requests the money has been well spent and my vision has been realized. That’s worth a lot when you’re talking about your home and where you hope to spend the next several decades.