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Wal Mart Story.....continued

19 years ago

Thanks to all who commented about my message regarding the gas WeedEater I was going to purchase at Wal Mart. Wal Mart has a store policy to replace the WeedEater within 90 days. I actually went through two other trimmers I bought there. The first one, it worked fine until the string/rope completely pulled out when I tried to start it. I took it back and was given a new one. The second one I received ran fine for awhile and then it developed a hesitation on acceleration and there was a gas line/ fuel tank leak where all the gas would leak out. I waited a few weeks past the 90 day return period (my own fault) and after some BS was given a store credit for the purchase price. I was going to purchase another new WeedEater, but the only one left was the display model. The store display that I wanted to buy came with no 90 warranty....that's why I would not buy it. With the bad luck I had with the prior two trimmers, I wasn't buying without a warranty. As I said in my first message, Wal Mart told me no warranty/ no return on a display model. I don't want the hassle of having to take it to a warranty repair shop. When I purchase something such as this trimmer, I expect no problems with it. If problems do develope...I want a new one. At Wal Mart, just bring it back within 90 days.

Comments (10)

  • 19 years ago

    With the gas and time you are expending trucking back and forth to WalMart with a disposable trimmer, why not step up to a better quality unit and save the aggravation?
    "When I purchase something such as this trimmer, I expect no problems with it." You are fishing for trout in a toilet bowl.

  • 19 years ago

    CG,

    "You are fishing for trout in a toilet bowl."

    Chuckle. I'll have to remember that one. I agree with you. But I have to admit, I have been guilty of doing that a few times myself. However, those toilet bowl trout don't taste very good.

    MM

  • 19 years ago

    I got a good chukle out of the trout remark too, anyways wal=mart being the second largest employer, and after 5 years selling junk from china. do what they want too. IT's where America shops, so who's to blame?

  • 19 years ago

    Sounds like someone wants to use a new trimmer every summer at Walmart's expense. A reasonable person would avoid Walmart trimmers altogether if they had so many problems.

  • 19 years ago

    your darn right....every time my trimmer breaks down while still under warranty. yes...i do want a new one.

  • 19 years ago

    First of all, it is the store return policy that you are using. Second, it would appear that when the summer is done, you have gone in and gotten the purchase price credited--even when the 90 days are up. Sounds kind of fishy to me. I have heard these use-and-return stories about Lowes, Home Depot, Costco, etc--retailers who have good return policies which on occasion get abused.

  • 19 years ago

    nothing fishy about it...no return policy is getting abused. the gas trimmer broke down each time while still under warranty....and as such, i returned it accordingly. nothing fishy about it. when i purchase something, i expect it to last a reasonable amount of time. and to you people who talk against buying a trimmer at wal mart...that's wal mart's problem for selling an inferior product. they must be selling good, the last time i heard, the company that makes the weed eater brand is still in business.

  • 19 years ago

    They are in business because for every 10,000 customers, there is only one "roland".

  • 19 years ago

    Boy, I sure thought I posted this but I guess not. Step up to the plate and buy a real trimmer. Now, I'm not a stihl dealer, representative etc. But, I dealt with a weedeater brand GT15 trimmer for over 10 years. Yes, it did the job but any load at all put it under stress and caused it to bog down SEVERELY. I really had to slow way, way down and make sure the head was spinning at maximum RPM's for it to cut anything significant. I was in a bind this weekend and ended up spending a mere $139 bucks on a Stihl FS45 trimmer. I expected a little better performance but what I have experienced is absolutely unreal. I don't think I've cut with this thing wide open yet. Stihl's low end trimmer is more than I could have ever imagined. I can't ever see a homeowner needing anything else. Do yourself a favor and step up and buy something that is quality. I did and I'm glad. Hell, my weedeater lasted over 10 years. I'll probably be dead before my Stihl gives up the ghost (and I'm only 38 now) Good luck, Greg

  • 19 years ago

    The last time I looked, warranties said they would repair or replace at the manufacturers discretion. Very few businesses or products will give you a new item for the entire warranty period, usually only if it happens in the first few days.

    When your new car breaks down 2 years into its 3 year bumper to bumper warranty do you expect them to give you a new one, or fix it?