Problems uploading image to discussion

13 years ago

I have a TIFF image of my floorplan that I am trying to upload on the discussion section. I click on attach image and select the image from my computer. It looks like it's linked (shows on the website window) but when I post, the image is not there. Please help???

Featured Answer

Philip Law

13 years ago

last modified: 13 years ago

Hi bnconde, we are sorry that you are having trouble with the upload. we will try to make the instruction more clear.

we currently only support images with file format .jpg, .jpeg, .gif, or .png. please make sure your images are in one of those formats. hope that helps.

thanks,
Philip

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Comments (7)

Emily Hurley
13 years ago
Hi there! Looks like there is an issue with attaching photos to discussions right now. We're checking it out.

In the meantime, if you post your discussion without the photos, you will be able to attach them to a comment on the same discussion. Thanks for the heads up!
Emily Hurley
13 years ago
This should now be fixed!
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PRO
Dytecture
13 years ago
Yes it works now :)
bnconde
Original Author
13 years ago
last modified: 13 years ago
I have just tried a couple of times again to attach my file - also converted to pdf but it's still not showing. I am going to try it here rather than in my design dilemna discussion. Any ideas? Thanks so much.
Emily Hurley
13 years ago
Hi there. PDF will not upload. Have you tried it as a jpeg? That should work.
bnconde
Original Author
13 years ago
I can do that - thanks for your help. Let me try it now....