My builder uses Houzz Pro to plan the timeline and give detailed estimates and daily updates with photos of progress, and provide invoices at pre-agreed key points in the build. This made the whole experience much more efficient and stress-free.
I haven't for some time, but I can tell you that Bob is notoriously slow to ship. (I get the impression he's mostly a "one-man show".) However, I think his stuff is absolutely worth waiting for, so when I do order, I just make myself kind of forget about it. I might check in with him now and again, but I figure when it comes, I will be pleasantly surprised. I've gotten some very nice "thanks for your patience" additions to my order. His stuff is healthy and I'm pretty sure usually correctly ID'd, a big bonus. I wouldn't hesitate to order from him if you're the patient type. If not, I'd probably find another vendor.
Susan, I ordered some hoyas from Bob in December and received them six months later in late May. His wife said that he had an operation in April and was just getting back to sending out plants. The plants he sent were very nice. One of his hoya greenhouses had a problem with the cold last winter and he lost a lot of plants. He has to substitute for a number of plants, but they were very good substitutes. The only thing that I did not like was that I had to call him twice before I received any information and of course he charges your credit card as soon as he receives the order. Ray
Denise
Ray Schuck
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