I tried to print out the Hartwood pictures on how to propagate and take the cuttings. For some reason or other when I highlight the message and then hit the print button, it erases everything. I then tried to copy and paste to my Word Pad and print out. It did the printed parts but would not print the pictures. I don't understand what I do to make this happen. Can anybody tell me just what is going on that I can't do this any more? Thanks so much for any advice. - Barb