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robertlodge111

viking ranges

15 years ago

purchased a new viking dual fuel range and had it installed 6-1-2010. first time my wife went to use the oven, circut breaker tripped. i replaced it-no help. called seller and they got a repairman scheduled. he came in a "Sanford & Son" like truck. checked the oven and announced it needed a new circut board. 2 weeks later he returned and installed it-same. he did manage to install the door wrong which proceeded to bend it and break the paint while damaging the lock for self-cleaning. now we get the distributor's tech. he found a wire shorted on the chassis and replaces the door and latch. 2 days later, my wife bakes some potatoes and there is massive condesation on the inside of door. it was so bad you couldn't see inside. P.C. Richard, who was wonderful, got us a new oven. new stove gets installed and my wife comes home and says it smells-she calls gas company and it gets red-tagged and the oven is 1 day old. now another appliance repairman comes out and says a valve is leaking. he leaves and comes back in 10 days with the part. 20 minute job. i asked if wants to check it with his meter. No, i got this leak fixed he says. my wife comes in and says it smells-calls gas company and now it leaks worse than before. P.C. Richard says pick out any stove we want. They are the best. Viking quality is terrible and their repair people are even worse. 6 months and we have not had a stove that is 100%-either the oven wouldn't work or the gas was leaking

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