I had one for 7 months, and they bought it back because they never could get the oven to work. I have a Wolf now and love it. This was a couple of years ago so maybe they figured it out. Search "Dacor" on the appliance forum. I too would be interested to hear if anyone has this range more recently. Dacor did email me through this forum saying they recently improved their service.

Wekick - I often wonder if manufacturers check these sites. The fact that Dacor contacted you through GW is interesting.

Wolf contacted someone directly on the board to offer help in finding a bezel and of course there are dealers who post-some upfront and some not.

I don't know the model number but we have had a Dacor duel fuel range for over 12 years. Our neighbors have the same range which they got at the same time as we got ours. Both ranges developed cracks quite early on in the front instrument panel. Took quite a few months to get someone finally to come out from Dacor to replace them---can't remember the reason for the long delay. Our new panel almost immediately cracked again---our neighbors' is still intact...Never have gotten around to replacing the second cracked one. Would not buy Dacor again...

Thanks for your input, I saw a 2003 model for sale on Craig's list. I'll stick with the Bertazzoni.

Power to Garden Web!!! Manufacturer's have to pay attention!