I've bought Bona Kemi cleaner and refresher thru their web site. The cleaner comes in a spray bottle, the refresher in just a bottle. I use the microfibre mop they sell for applying the refresher. Wet the mop head cover, wring it out, then pour the liquid refresher on it. The cleaner I just spray then wipe the floor with a microfibre cloth. I bought them 5 or 6 in a pack at my local grocery store. The cleaner dies an excellent job. Thje refresher is so-so. It does inpart a shine to my floors, which are natural oak finished with polyurethane. So I'm actually cleaning and shining the polyurethane finish.