No, there isn't much on GW about them(I am assuming you did a search), but the people that do have them seem to love them. I ordered one a couple of months ago, still haven't installed it, but plugged it in to make sure it was in good working order and was satisfied with the appearance and noise level. I had to deal with their service department because of a faulty piece. They were courteous and quick in rectifying the situation.
I can't speak for the Miele, but I am guessing you might save a wad a cash going with the Futuro.

i have the Futuro moon unit

love it!

my DB who did the install was more than puzzled on how they install it and felt it could be better done but it looks great and works great

wanted big CFM with low sones and think i got just what i wanted

the appliance company i used set up an account with them to be able to supply it(matched the internet price) because the manager fell in love with it and was planning on replacing his hood which he had recently installed with one of these; he couldn't get over the low volume and the high CFM's

i say go with them!

What size range do you have?

I am looking for something that meets with the wife's approval that will flow enough for a professional range and still be fairly quiet.

i have a gas electrolux icon 36"

my husband has what i call a disorder ;this fan has been quite the success in keeping him (and me) happy

when it is on high it is not what i would call quiet, but only use that when frying something

otherwise the other levels are fine to use and I am a pretty big cook and have to deal with DH, too

the lower levels are extremely quiet, to the point one night i forgot to turn it off b/c i didn't hear it and it ran all night long!

one thing you should know is that this is a direct plug not hard wired

i told my electrician after reading thru everything that this is what i thought(and of course gave him all the same literature) but he told me no way
but it was
and it was easily rectified since the wiring was all there

he could have direct wired it but that voids the warranty.

guess this is a more standard european practice since it is an italian company

i also called them on this and they were great to deal with!

Futuro Futuro came up in discussion a few weeks ago, too.

And I will gladly repeat what I said then:

I have a Futuro Futuro range hood, "Moon" model with a curved glass, and it works great. Had it for a few years, and still love it. Beautiful design, and Futuro was the best appliance company I ever dealt with.

Also, I completly agree with kas - it's so quiet on the lower settings, you have to remember to turn it off.

Do NOT buy from Futuro Futuro!!
The sales staff are very friendly, but if you have ANY PROBLEMS, they will stiff you!

We just bought a ~$2000 Streamline W unit and we recieved the transformer unit broken off and a crack through a corner trim joint in the stainless steel. When we called the company, they first said we would need to mail back the unit ... we were fine with that (even though the installers had already come out). But we got a call a few minutes later saying the turnaround time would be >3weeks, and would be unneccessary ... we were advised to install the unit and the company would arrange for a repair facility to come out and fix the issues after the installation ....

Now I'm running the circles with company seeking recourse on the assurity I was given - and there was one particular support staff who was EXTREMELY rude and abrasive, even attempting to ridicule me on the phone! (Anthony from the sales side was very nice, and he was the one who assured me, but so far he has been extremely ineffective in being able to do anything!)

So, buyer beware.... I wish we had gone with the more well-known and reputable brands for ventilation hoods. We just completed an entire kitchen remodel and the wolf appliance distributor here in Chicago was recommending a different company's product. I really had hoped Futuro Futuro would have met my expectations (especially being a relative newcomer in the ventilation hoods market here in the US), but I guess that's what I get for taking a chance on trying a new unknown company.

Please don't make the same mistake I did.

Well, please contact me with any questions if you want to know details of my experience, I am happy to share it.

I was also unfortunate enough to deal with the staff of Futuro Futuro...

My hood got delivered with small scratches all over it and when I called Futuro to get a replacement I dealt with a tech whos name is Vitali (thick Russian accent). This guy was outrageously rude.

I am 100% sure that the unit I received was refurbished.. Most of the protective plastic covering the stainless steel was ripped off and the entire unit was covered in fingerprints and dirt. The unit also had obvious marks that it was installed (or at least attempted to be installed).

After hours of arguing with their staff I gave up...

My advice is same as above - stay away!

Maple registered today and first post is vitriol... I call troll!

My experience with Futuro was an extremely positive one and I love my hood

Funny, loves2cook - did you notice that worthington also registered and did first post on July 29? And also made sure to repeat the negative post on every Futuro thread... I'm interested because we have been considering Futuro - so thanks for the *grain of salt*. Eliz

As a Futuro owner (for several years), I also "call troll". Or even worse a competitorÂs work. Maybe this person doesnÂt know that GW is not the place for competitors to smear each other? We come here looking for advice - not trash talk. And itÂs not even a believable attempt  as "loves2cook4six" and "elizpiz" pointed out. Registering, and on the same day, posting dirt in *multiple* threads? Really!

In case theyÂre not competitors (which I find hard to believe), the attitude speaks for itself. IÂm a small business owner, and from my own experience I can say that there are some customers that I would prefer to lose. With that kind of attitude, I would expect any company representative, no matter how well-trained, to lose it eventually.

My own 2 cents Great company, great product, and I had no problems with customer service. My "Moon" model hood has been working in my kitchen for over two years, and I LOVE it!

I've looked at Futuro too, but the main problem is that they only have the one 940CFM blower, and don't provide options for a higher performing unit. I need ~1100CFM, so unless I get 2 Jupiter models (I am considering it) I can't get the performance I need. Maybe I can put an inline booster from Fantech? Hmmm...

Help! Need to find a qualified technician to repair my Futuro Futuro island hood.
I live in the San Fran Bay Area and can't find anyone so far.
Anyone has any leads? Greatly appreciate your help.