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Vanities from Home Decorators?

19 years ago

I am in the process of choosing bathroom vanities. Home Decorators has some that are pretty with granite tops for a great price. I was wondering if any of you have tried them or know anyone who has and if so, whether you would recommend them. Below is a link to one we are considering for our master bath.

Thanks!

Here is a link that might be useful: Vanity

Comments (8)

  • 19 years ago

    I have never seen the vanities in person, but I do have some experience with this catalog, and it hasn't been good. I ordered some furniture that looked very nice in the catalog, but when it came in, I had to send it back. The quality was *very* bad. Some of it you can tell by looking is cheap, but this looked like it would be pretty nice. I was so disappointed. It was a big hassle to pack it back up and ship it back, too. I had a lot of trouble getting my money back from them after it was all said and done. That was about 5 years ago, and I'll never order from them again. YMMV though. Good luck!

  • 19 years ago

    My mother remodeled her bathroom and ordered a vanity from Home Decorators. It took forever to arrive and when it did, it was not the same one as in the catalog photo. It was the same color but a different design. It also had a ding that had been touched up with white paint. My mother had the delivery people open it up outside her house and immediately had them box it up and return it.

    She called and complained and Home Decorators wanted to wait for the vanity to be returned to them- give her credit once they received it back in their warehouse and she could re-order when they notified her they had received it. My mother said no way and that she wanted it replaced immediately with the right one. The supervisor assured her he would open the box himself and check to make sure it was the correct one before it was shipped out.

    Two weeks later, the second arrived and guess what... wrong one again. My mother had the delivery people send it back and will never do business with Home Decorators again.

    I saw the first one and the quality was very cheap. The granite top was pretty though.

    Home Depot owns Home Decorators.

  • 19 years ago

    I ordered from them... and my Discover was to be charged upon shipment.

    Well, the cc charge posted and two weeks later... no merchandise!

    Turns out that they had CANCELED my order without telling me... and they took another three weeks to refund the amount that should have never been charged (since there was no shipment).

    I will never do business with them again!

  • 19 years ago

    I have ordered mostly rugs from Home Decorators and they have been fine. I just recently ordered a vanity with the granite top with the bowl on top of the vanity. I never had any problems with ordering or the merchandise.

  • 19 years ago

    I've ordered small things and all has been fine.

  • 19 years ago

    I ordered a cabinet with pull-out wicker baskets for my bathroom from them. They immediately charged my credit card, but after 3 weeks had gone by without receiving the cabinet, I got in contact and asked where it was.
    They replied "they had lost my order, but would send it to me right away". Hmmmm - they lost my order, but suddenly found my order when I wrote? It made no sense at all. When the cabinet finally arrived, it was very cheaply made - the top of it was actually 2 pieces of particle-board glued together. I figured it would cost too much to ship it back, so I just kept it and am using it in my laundry room instead. Lesson learned. I'll never buy from them again.

  • 19 years ago

    Thanks for all of the responses. I have ordered rugs from there b/f and never had a problem, so the responses surprised me. Still, because of the prices, I decided to take a chance and order from there. I figured they CAN'T be that much inferior to the STOCK vanities from the box stores, which are about the same price. So, I'll let you know how it turns out and keep my fingers crossed!

    Also, I was a little puzzled as to how some of you were surprised as to how the order was conducted, based on my experiene. First, my order confirmation EXPRESSLY stated:
    "Certain (usually very large and customized) items are shipped directly by the manufacturer and these are charged upon order submission." Therefore, they made clear to me, and I expect, that my vanities will be charged to my credit card immediately.

    Also, with regard to "cancelation" of your orders unbeknownst to you, my e-mail confirmation included a link to tracking, and that page says right on it the status of the order and the expected ship date. I was curious as to whether you had access to that and what your status page said when you learned that the item had been canceled. My expected ship date for both vanites and a mirror is 9/4, less than a week away. If the ship date passes and
    the info is not updated to reflect that it was shipped, I will contact them to find out the status. I can't imagine waiting "weeks" to check on it. I am assuming that you folks did not have access to that status page or did not check it?? Anyway, I'll let you know what happens! Thanks!

  • 19 years ago

    There is a Home Decorators in Lake Zurich, IL, which I have visited. While I have not specifically looked at the quality of the construction of the vanities, I have seen them in person in their store and they looked quite nice to me.

    I have purchased rugs and accent pieces from them and am quite happy with those purchases.

    However, I was disappointed in their silk trees and plants when I saw them in person and was glad that I had never ordered any.

    FYI - if you live within driving distance of one of their stores you will not have to pay shipping if you order through their store and have it delivered to the store :-)