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Wolf Dual-Fuel Oven Problem

15 years ago

Since I installed my Wolf 30" dual-fuel oven 4 years ago dust has been collecting between the glass panes in the door? It cannot be cleaned except by a service person taking the door off and apart. I thought it was a defective, but Wolf assures me it is not. For an oven that cost several thousand dollars I can't believe it is designed this way. Has anyone else had this problem?