Putting a Bluestar in a flip house or whatever your circumstances are is, in my opinion, a terrible idea. To me your second point 2 is inexcusable, point 6 is a primary reason for my opening statement. But beyond that I will say, with no disrespect intended, that your other points sound like the ramblings of someone who has their mind set on hating the range.

In my opinion adjusting heat based on visual cues from flame size is no more or less accurate than doing it by knob position. What's important is what's going on in the pan. I suggest giving yourself more than four days to get used to it.

I've never seen anyone post anything that would lead me to believe that the low heat level of the simmer burner is anything impressive. In fact I've often seen it suggested that a better name might be something like a "small pot burner." As such it appeals to me, because I've experienced far too many flames blowing out the sides of small pots on other ranges, including "high end" ones. Maybe you could try looking at it this way.

I've never cooked on a Bluestar, my interest comes from my experience on a Garland. Perhaps I haven't been around the block enough, but I have yet to experience another range that cooks things as evenly across every square inch of a skillet.

Take a deep breath and try to be objective. Give it some time. The most valued reviews are those given by people six months or a year after purchase. As of this moment you've been complaining about this range for more days than you've actually had it up and running. Think about that. Good luck!

Fall, sorry your RCS isn't meeting your needs. I know it doesn't come with White Glove service. Did you have a chance to talk with BlueStar about the door hinge and some of your other concerns?

BlueStar isn't for everyone. It's not "comfy" to everyone in the same way that my beloved Lotus Elan made some smile uncontrollably and insist on a ride, and other wondering what I was thinking when I bought a 1500# (wet) fiberglass shell that you wore, along with its Formula Atlantic racing engine, rather than a Mercedes. Both great cars, but very, very different intents.

I don't think you'll be happy with the fit and finish on the NXR. Once you see it in person, it is clearly a significant step down from the look of the Wolf, Thermador, Viking price-class ranges. You won't like the seams on the top surface between the left and right burners, nor the lack of continuous grates, even with the fill-in piece. It clearly is a Chinese copy of a pro-style range.

Based on your responses to the BlueStar, I'm even hesitant to recommend an American Range, which is probably closer to what you are envisioning. Dvorson's and Select Appliance have good prices on the 30" American Range, around $3000.

Different people want different things from a range. Maybe you should sell the range, while it is still pretty new. Wouldn't it bring enough to buy a very nice range that is not a "pro style"? Depreciation can't be that bad.

If you post which model and size, and your location, maybe someone will be interested. (I don't know if that is allowed here.)

you have two problems

1)Simmer burner
2)Door.

email me your model, serial number, and name and address and I will have Bluestar carry out a service call at no cost, they will fix your simmer and door in the first visit.

trevorlawson@eurostoves.com

I alway mistrust a "Love It" or "Hate It" posting when the poster joined the same day as the posting. Especially those that start out "Brand X review"

Fall registered a month ago, not yesterday. From what I can gather, they recently purchased a home that had a RCS "dropped in" for show and just hooked it up a couple days ago. On reading their other posts, I now don't think that the BlueStar was their choice. The door hinge sounds like a real issue, perhaps on delivery, or perhaps because of the (lack of a real) delivery in the former owner's rush to "just sell this place."

If fall accepts my offer of help the problem with the door and simmer burner will be fixed at no cost, if fall does not contact me people will draw there own conclusions

I will call you Trevor tomorrow or Friday. Where do I find the serial number? My husband pulled the bottom kick plate off, nothing there. Our last range had it located there along with a wiring diagram. We did not see it in the back when we pulled it out to hook the gas line up either.

Jakvis - What do your comments add? Nothing. We are all adults and can interpret posts on our own. We do not need your guidance.

And yes, our range was not hooked up. When the home inspector could not get the old range to work, our silly closing attorney made a big deal of this as a condition of sale. The owner agreed to fix the existing one. We then starting looking for a new range because the one there was just awful. But we found out from the realtor the owner replaced it with a new one. When we looked at it, we thought it was a generous offer and were estastic because the existing one was ancient. And we found out they were very expensive. We are guessing he bought it online and had it shipped. It was just pushed into place and all the racks and assessories like the gas hose were inside the oven compartment. If a regular store delivered it I am sure they would have hooked it up. We also found a pallet and the box in the garage. Why he spent the money on a new one, who knows. We like to believe he was just generous and kind.

the serial number is on the left hand side panel (on the inside)

Take off the front left hand grate and look inside to the left you will see the model number and the serial number, I will need both when i speak to Bluestar.

Only one comment here and that's on the burner. How can you not see the flames? On my 30" RNB, which I just used for the first time, I was using a 12" saute pan and had no problem seeing the flames and adjusting accordingly. Also, the star burner is pretty nice. I noticed using this range for the first time the more even heating. Give it some time first, you may find that you grow to like or even love this range. Certainly most of the problems you have encountered seem minor and ones that can be easily addressed.

fall- don't take offense; there have been a lot of folks over the years who appear out of nowhere to bash Bluestar. I think some have exorbitant expectations, some are shills, and some have legitimate issues but maybe chose the most obnoxious means of being a squeaky wheel.

On the flames, the most I have to do is step back and peek from the side. Or slide the pan just a touch. If the hood isn't running, you can actually hear the difference in how much gas is flowing. The knobs aren't 100% linear in how they affect gas flow. Mine tend to turn down the most the last little bit of travel before you get to "Low."

In the words of Papazian, "relax, don't worry, have a homebrew." You have a good range and a free offer to address the real problems. Chill out a bit and give it a go before running out to drop $$$ on something different.

fall - all pro-style ranges take a bit of getting used to - how low to keep the burners to keep from burning the food initially :-), how the knobs actually relate to the flame adjustment, etc. but you've been given a very good range and you really should live with it for a while. It does sound like you have a few minor issues but they can be fixed under warranty. Good luck.

I am sorry that you are disappointed. I love my BS and love the star burner, but to each his own. I am puzzled about your comment about the deep burners. I have no trouble seeing my flame. In terms of determining flame height, etc..., it seems no harder or easier than any other gas range I have used.

Low:

High:

Fall, My appologies, I looked at your complaint and took too quick of a look at your Join date of 10-10 and mis read it as a 11-10.

As you've probably noticed this forum is sometimes used as a stick and move site by a few persons of less than honorable intentions. They start their post as a review and either slam or rave about a product. If they slam they generally say they should have bought brand X as it is much better. The poster is then never heard from again. The common denominator is the join date and post date is the same.
I guess what made me suspicious of your post (this post)is you didn't mention one thing you liked about your Blue Star and that you mentioned Viking as having a better fit and finish. I like Viking ranges but those of us who service don't find the fit and finish to be of a superior quality. I'm usually requested to make several adjustments to panels to make the fit and finish better.

As to my guidence... I didn't offer any.
But to my defense you weren't seeking any.

Alexamd,

Love your pictures! LC pan on a BS stove. Can't be beat ;-)

Interestingly, you have what appears to be the exact same tile (natural stone) backsplash as I have, and also the island trim. Question for you. Do you find the stone getting too greassy or hard to clean? How have you sealed it to prevent this?

I have been thinking of installing a pull-up stainless steel backsplash that would fit behind the range and I could raise it when needed for messy dishes.

Yeah, Alexamd, your pics are awesome and made me smile.

I have a new Bluestar Rangetop,RGTNB366BSS and my installer pushed the knobs all the way in so you can barely make out the settings.

When I pulled out the knobs and reset them so you could read the settings they seemed a bit wobbly. Is there another way to adjust the knobs, perhaps by "pushing out" the d stem that they are attached to?

It is a great unit, I have cooked on aan old Garland for years and there is nothing better out there, even the new culinarian (though it is very good too).