We bought an LG LFC25770ST french door refrigerator and LG LDF9932ST dishwasher this past August. No issues with either thus far!

The 60W bulbs in the fridge do put out a lot of heat, but I'm assuming LG has fixed their switches by this point. I would probably replace them with a cooler technology (LED?) at some point in the future.

I would *not* buy another LG fridge. I had the "easy bake oven" syndrome and it's not pretty. Just google "lg easy bake oven". It'll be an eye opener.

If you ever asked, "how do you know if the light turns off when you close the refrigerator door?" when you were a kid then the answer is, if it's an LG then you never know. Another answer is do you smell burning plastic and rotting food? If so, then the answer is no.

My story is just like the others. I has the fridge for about 18mo and didn't have any particular problems. Then one day about a month ago, my wife calls me up and says she smells something burning in the fridge.

My first reaction is, of course, doubt. How could something be burning in the fridge. I ask her if it could be outside or maybe something we put in the fridge smells funny. About 30 min later, she calls back and says the food in the fridge feels warm. Luckily, we have a second fridge so she was able to move everything over. I rush home to find that the the lights in the fridge doesn't turn off when the doors close.

First thought is the door switch is busted but when the door closes, the refrigeration fan turns on and it turns off when the door opens. That's normal and shows that the switch is working but for some reason, the lights doesn't turn off. So I go to take out the bulbs and guess what, the light fixture has *melted* together. I had to take a screw driver to pry the cover off in order to take the bulbs out. I go online and find that this is a very common problem with LG FD fridges.

The thing that gets me is that they put the light control on some sort of computerized control board when they could have easily just wired it in directly to the switch. Maybe it is but the relay failed.. don't know for sure. Add to that some genius at LG decided to put 2 60w bulbs in there. I know why they did it. It's marketing. Brighter shows better in the showroom. Certainly two 30w bulbs would be fine.

So, I call them up and start my story but is interrupted before I get more than three sentences out by the very nice woman on the phone saying a tech was available in two days. Obviously, this is a very common problem. Unfortunately, the tech calls later to say he doesn't have all the parts but has ordered them. It took about a week before the parts came and the repair only took 30min or so.

So, good news is they fixed the problem without argument even though I was not under warranty. The bad news is this problem has been going on since well before I bought my fridge so I am not holding my breath that this is fixed. If you read the posts, there are people who bought their fridge back in 2005 and has had multiple "easy bake" occurrences between then and 2008 so they certainly knew about the problem prior to 2007.

BTW, I replaced those 60w cookers with 13w CF blubs and it works fine. There's a few seconds after you open the fridge where things are a bit dim but if I'm moving a lot of stuff in and out of the fridge, the light level comes up very nicely. Plus if those stay on, it's at least not a fire hazard. LED is still a bit too expensive. I found some led bulbs made to replace 60-100w incandescent and they were $45 each.

Even so, I'm planning to remove those bulbs any time we go on vacation just in case.

I just installed your model cooktop last Wednesday (I purchased in July). The large burner did not work. I called LG and they gave me the name of a service man. He came out Tuesday, took it apart, wiggled some wires, adjusted some pins put it back together and then CRACKED the glass top. The large burner still does not work but the others do and he said I could use the unit, just don't let water get in (I did use it today but now it makes a high pitched sound on the more powerful settings.

He called today (Thursday)and left a message saying my parts are in. I'm getting new glass and I think a new control board.

LG is very nice about the whole thing but I think the serviceman is incompetent. My husband is upset that they did not send the whole top back and give us a new one since it was new and it is almost impossible to diagnose a problem in the field.

As for the cooktop itself, the whole family loves it. I picked it out for the burner configuration. You do hear the fan when you turn on a burner but my service guy said it was quiet compared to others he's serviced.

I takes almost 5 minutes to boil a 10" pot on the smaller burner so I'm thinking it should be fast when we can match pot size to burner.

Before it cracked I found I usually had to clean it with the cleaner that came with it and then touch up fingerprints with a magic eraser.

If I do not get my problem resolved I will give an update.

I have an LG cell phone which works fine after 2 1/2 years. But based on all that I have read online, that's the only thing from LG that I would buy these days :-)

I have an LG French Door Refrigerator with the water on the door and the ice in the freezer. The noise from the ice maker bothered me so I keep it turned off and never have ice since I used the room for freezer food. But I do love the layout of the refrigerator and freezer without the ice in there. I just checked and the light turns out when I have the door almost shut before totally shutting it. I bought my refrigerator in November 2006 and so far have not had one problem and the stainless steel is very easy to clean and stays clean for a long time.

I just found out today that magnets do not stick to my Stainless Steel LG Refrigerator but they stick to my new KitchenAid Dishwasher and I thought magnets do not stick to stainless steel? My friend stopped by commenting on how the two stainless steel finishes look so different with the LG having a grain in the finish and wanted me to see which was real with the magnet since he thought the LG was maybe not real but is is real stainless steel.

I love my new Stainless Steel KitchenAid dishwasher (especially the top silverware drawer which also is good for washing plastic lids) but I have to clean it more often then the LG Refrigerator to make it not look smudgy. When the KitchenAid dishwasher is clean it is a prettier stainless steel than the LG Refrigerator to me but the D/W does not stay clean looking for long. But I love polishing the stainless steel so it does not bother me since I am so happy that I no longer have that 20 year old Whirlpool almond colored dishwasher that never worked well since I bought my home 13 years ago.

Thank you all for your information! I checked and this refrigerator model now uses led lights. Also, I think LG has cleaned up their act with customer service - it seems like people who recently bought are way happier than people who've had their products for years. Of course, I was happy with my Maytag fridge until it stopped working after four years. LG has no track record for reliability according to consumer reports. I'm impressed with JD Power, though.

amcook, I had read all the posts about LG fridge fires. I would say the same thing if I'd had the bad experience you did, but I'm hoping things with LG are better. Even major corporations can redeem themselves.

Lynn2006, that's great info about the SS finish. My husband wants all kitchenaid but if it smudges easy, we don't want it. Two busy jobs don't leave a lot of time for polishing appliances.

skyedog, sounds like you had a service tech problem, mostly. I guess you had it too long to have the merchant exchange it? That's probably going to happen to us, too. The rebate ends in Dec, but we probably won't be ready to install appliances until March. Maybe we can take them out and test them when they arrive...Did you get a chance to test out the bridge element? That's why we're looking at LG, they're the only one that has it in a 30".

I've had just the opposite experience from lynn2006 - I have a KA fridge and DW and find that they don't smudge - mine have a brushed stainless - I do get occasional water drips but they clean up easily - mine are 7 years old though so maybe they have a different finish.

>>>but I'm hoping things with LG are better. Even major corporations can redeem themselves.

that's true but do you really want to risk a whole kitchen worth of appliances on a brand that until recently had severe problems. Also, most of us on this forum tend to mix and match brands since different manufacturers tend to excel at different appliances. A large rebate is tempting but not if you're going to have lots of hassles with the appliances.

There have been people on this board in the past who have said things like I know that appliance has bad reliability but I love the look so I'll just buy the extended warranty. Well an extended warranty MAY save the cost of the repair but doesn't make up for the time and aggravation of not having the appliance work and waiting at home for several repair calls. Just something to think about.

We tried the bridge element right away - it was one of the reasons we bought the cooktop. It works great, my son has already cooked bacon in it. The pan is an exact fit so you can probably only fit 3 pancakes at a time - we haven't had time to try yet.

I bought my cooktop out of state while on vacation so having the retailer resolve my problems isn't realistic. I wish I had asked LG for a different company to do the service. I have never heard of the one they gave me. I bought my LG washer and dryer several years ago from a different appliance repair store and they were so confident in the product they gave me an additional 10 year parts and labor warrenty for free. They also answer their phone, unlike the idiot I am dealing with now.

weissman - I agree on the concept of mixing appliances. I might buy a Bosch DW instead of the LG. And I'm actually looking at the Samsung fridge pretty close. I'd lose $200-300 on the rebate, but I'm with you, it's not worth it to get heartache in the long run. This post was to get opinions and it's been very helpful. I'm OK with using different brands, but my husband is concerned that if the stainless finish doesn't match, it will look bad after spending all this $ on a brand new kitchen.
Interesting note, I went to a local appliance retailer and their display had a KA wall oven with a KA countertop microwave installed in the wall above it with the SS face plate to match. The three parts had three different stainless finishes! So you can't even count on matching within the brand!

You're absolutely right about SS not necessarily matching even within a brand. What you need to do is look at the appliances you're interested in and make sure they look good together. For many of us, function is more important than form. Good luck.

Weissman, I would never give up my KitchenAid dishwasher and I do not mind polishing it frequently since it is beautiful to me despite not matching the stainless steel on my LG refrigerator and I love the features of my KA DW and how well it cleans. It is the only dishwasher I ever used that I have been happy with. I was at first going to buy the Bosch DW since I knew it would have matched my LG Refrigerator better but I just fell in love with the little extra features that my KitchenAid KUDE70 Dishwasher has that I have been using and enjoying.

This site taught me to buy appliances with features I love and they will match decent enough since using and enjoying is more important than a perfect match. But I still wish they would have matched better or I would have had counter depth KitchenAid Refrigerator with nothing on the outside door instead to match my dishwasher. But I do enjoy my LG Refrigerator and like the set up inside of both the refrigerator and the freezer.

It's very good to hear that they went to LED lights. I certainly do believe that companies can improve (or become worse) so if they are indeed making forward progress that's great. I have not complaints about the service all other than the customer service rep (who was quite nice) set up an appointment for the call with a tech that didn't have the parts. That seemed a little disconnected. Other than that, they took responsibility and fixed the problem. I'm still a bit concerned that it will happen again but that's why I've replaced the bulb with CFLs. Just wish LED bulbs were cheaper.

Couple of general things not particularly specific with LG. The in door ice maker is nice but make sure the air duct between the door and the frame is not blocked. The first few months of owning it, we put a loaf of bread on the left side near the ice maker. The plastic bag sticking out from the twist tie got in between the door and frame blocking the air flow. This caused the ice to eventually start melting.

Another thing about the LG I found out was that even though the freezer can be set to -6F, setting it there will cause ice to form in the freezer and on the recirculation fan motor. I called the support rep after hearing a clattering sound like a fan hitting something. Got a very condescending person on the line who spend 5 minutes explaining how -6 is 6 degrees below zero (duh!) when I asked what is the recommended temp setting. I got so frustrated with him that I asked for a supervisor who was much more clear (and spoke better english). She apologized and told me that even though it can be set to -6F, that can cause ice to form where it shouldn't and they typically recommend not setting it lower than 5F. I thanked her and told her that they should improve their front line customer support and document the 5F recommendation. They basically don't have sufficient humidity control to go that low which I can understand but it would have been nice to know beforehand.

lynn2006 - I'm with you. I want the best I can afford in all pieces. I wish I could convince my husband. I keep telling hime within a few short years we'll have to replace one of the appliances and it won't match then anyway.

weissman - how do you check and make sure they look good together! I haven't found it that easy. When you go to an appliance showroom, they have a full kitchen display with a single brand across the board, but if you go to a big box store all the fridges are together and the DW are in another aisle. Microwaves are in a completely different section! No solution, I'm just venting. Can't wait until the appliance order is set in stone and I can stop stressing the decision...

kathycooks - you won't be able to see them together most likely until you get them in your kitchen but you can use your judgement when you see them individually - you can also try taking pictures.

We have had the LDF6920ST DW since about April, and I cannot complain one bit. It is aesthetic, quiet, cleans great, and the tub is all stainless. It holds probably 50% more dishes than the old GE one we replaced.

Based on what I've read here I would not buy the fridges, but I am happy with the DW.