I have had the same problem. I have not contacted GE yet. I wonder how the problem could be fixed?

We have a roast in the oven today, the oven fan is working and I do notice the flame has a slight distortion on the rear right simmer burner. The flame is at its lowest setting but it is still lit.

The oven fan does make a little noise but it is not loud enough where we can't bear it.

I am getting ready to purchase the AG Cafe and I am a little concerned after reading this post. I called GE to see if they were familiar with this issue and they told me they were unaware of any problems with the fan interfering with the burner flames.

Anyone else have this problem?? I like this range because of its many features and decent price. I just can't figure out why something like this wasn't picked up in QC testing.

my wife used the tar out of the ge cafe the past 3 days and had both ovens and 4 burners going at once with grat results. all the problems i've relayed from this site we never saw. we don't have the dual fuel so i don't know if thats the problem. she loves the cafe

Thanks for the info chan123. I'm glad to hear that you have had no problem. I'm looking to purchase the AG also.

Ditto winggert. I have the Café AG and tried simmering with various size pots on both right front and rear burners while the cooling blower was running. Countertop is open on both sides of the range. No coffee pot or other objects nearby to block airflow or to cause a ricochet affect. I even tried holding a cookie sheet at different levels between the cooktop and my OTR MW. Results were the same.

Front burner was not affected. Right rear burner at one point showed flames on front half of circular part of the burner but then immediately was surrounded by flames again. There was slight intermittent distortion but the simmer continued to stay lit around the entire burner ring.

When I first got my range I had reported my rear left burner flame going out when the knob was first turned to simmer. If I fanned my hand over the burner a ring of flame would then light up around the burner. GE service guy adjusted the flame which IÂve learned was something I could have done myself. The adjustment was an improvement however there still seems to be an occasional recurrence with no flame on simmer. IÂm continuing to monitor this as the cooktop gets more use.

If it were me IÂd maybe try adjusting the flame slightly higher to see if this makes a difference. Just pull the knob straight out and use a long flat head screw driver to turn the screw in the shaft. If this doesnÂt work, IÂd suggest placing a service call while your range is still under warranty.

Having said that I found the following out on GEÂs web page:

*** If you pull the knob off and there is an adjustment screw in the center of the shaft, the valve is adjustable by qualified gas technician.
*** Do not try to bend knobs by pulling them up or down or by hanging a towel or other such loads. This can damage the gas valve shaft.

Your call. Whatever youÂre comfortable with.

When and if you do find resolution I hope you come back with an update. Who knows. It might be a possible fix for my left rear burner.

We just received our GE Cafe Dual Fuel Range yesterday, and the right front, dual stacked burner does not work properly at all. We had the LP Gas conversion kit installed, and the other burners seem to work fairly well, though the flame in the center burner stays pretty small. The right front burner, which is one of the high output burners, and is dual stacked (dual flame), only lights with a tiny flame, barely low level, and does not adjust AT ALL. It does not go on high, or medium, or anything but just 'very tiny'!
Its sad that there seem to be so many quality problems so far, on this highly promoted, highly touted new GE Line. You call GE and they are like clerks in a hardware store...no idea what is wrong, and no one to refer you to. Huge GE Corp. has no technical assistance??? They WILL send a GE technician to look at the problem....in TWO weeks. So I spend tons of money on three major new GE Cafe appliances, take a big chance on this brand new line...and they could care less if you have big problems. We have not tested the ovens yet, and I am a little bit afraid to do so. I do not need more problems, and am angry enough already. Also the control knobs (cheap and lightweight) squeal like stuck pigs when you twist them. Very nice for a 'high end' appliance. Also our front left burner rocks slightly from side to side, and does not seat completely flat...and our installer is a pro, and tried every which way to keep it from rocking! YIKES!!!
I really do not feel like having another range carted in and assembled, so they better had be able to fix these problems! Any other issues similar out there???? Anyone using the dual fuel on LP Gas? Does anybody else have issues with these burners??? Thanks for any follow up!
Tom

Hi Tom,

I'm sorry to hear you're very disappointed about your appliances. We have the same range and the refrigerator as you do and have some complaints as well. In particular, we have the same problem you were having with the front right burner. The technician has been over twice already and he said there is no way to control the flame so he advise us to contact PG&E who came over this morning and tested the gas pressure which is okay. Has PG&E been able to solve that issue for you? Is so, could you let me know how?

I would really appreciate your help,

Thanks,

Ivan