There is a users group dedicated to this program. Because of s p a m problems, I can't say the name, but you can go to the group site at Y---- and search on Monogram Wizard. That will get you to the group.

I'm sorry you got off to such a bad start - it truly is a fantastic program. The group offers lots of support and inspiration (have a look at the project photos!).

If you post your message at this group, you'll have a quick response from very experienced users. One of the moderators has nothing but praise for Chris in tech support at Needleheads, who gave her some very valuable help - and she added his tips to a file that is also posted at the group site.

I'm confident that Maddie and Carol (moderators of the group) can point you in the right direction. Please give it a try.

Best to you,
Pam