if you are looking for a GOOD laptop heres one:

http://www.ascendtech.us/itemdesc.asp?ic=LTPGWM6750VSHB2

I bought my daughter and my wife each one. It is a Gateway Core 2 duo, 3G ram, and a 250G HD, with Vista. They are $418.99 new!

Customer service is important, but your first priority is to buy a quality product so it doesn't need much tech support. I've bought several Dell computers in the past, and been well-satisfied, but the company doesn't always get terrific customer service marks. Asus is a brand I'd consider the next time I need to buy a computer. If you take a look at online reviews, like Amazon, you may find that Asus buyers are pretty satisfied.

Here is a link that might be useful: Asus / Amazon

Asus has been coming out on top (with Toshiba) for laptop reliability lately.

-Roger

they are pretty good , not in the top league, but prrety useful and handy

ASUS products good well known laptops. Also I would advice Sony vaio laptops.