We purchased two oriental rugs less than a year ago from Hecht's (recently bought out by Macy's). They now smell of a very strong burnt rubber smell. The store has stated their typical 90 return policy and have refused any further involvement. From what I understand, this is not a rare problem and that the consumer is left without. The carpet dealers locally have expressed it is the backing made into the carpet and there is no resolution to get rid of it...and it definately cannot stay in the house (currently it is rolled up in the garage). Any suggestions or has anyone had any successful recourse for refunds?