Tile & Stone Contractors Near Harrisburg

“I’ll begin by saying that the first thing I did before writing this review was to read the lone one-star review. Notably, it was absent any detail and - as typical with one-star, negative reviews - only contained words that will click with emotions. My experience could not be farther from that. From the moment we began exploring Black Forest Design & Build as an option to complete our Kitchen and Living Room renovation, we were impressed. Responsive. Detailed. Thorough. We were hosted at their office in Lancaster to receive a formal presentation on the options that they had prepared for us. Full conference room spread of considered finishes - knobs, paint colors, tile samples, fabric swatches. They considered and understood that this was a home - our home - not a job. That care continued throughout the design and finalization process. We were presented with options, if those weren’t to our preference we were provided other options (or, even, our own design suggestions accepted). The final design and detail were a collaboration between BFD&B and us. This is all BEFORE they came on-site to our home. The experience only continued to be amazing from there. Our Project Manager was a dream. Asked questions, kept the work space immaculate - not because it was their work space, but because it was our home. As work progressed and we visited the site (which I did daily), we were asked our thoughts on progress, if we had any items we wanted to change - we were always given the option to make adjustments until the very last moment. Don’t want this outlet there anymore? Great, we’ll scrap it. Want a new outlet here - now’s your last chance before we have to have this wrapped. Every human with whom we interacted at BFD&B was professional, caring, and considerate of us and our home. As our renovation progressed, we’d have neighbors asking us “how’s it going? What surprises did they throw at you?” Those questions were asked based upon their past experiences with lesser teams than BFD&B - they had a conclusion in mind based upon their experience. Our experience was a breeze and a dream. Never once did I have a complaint. We’re eager for Black Forest Design & Build to complete more work at our home - perhaps a laundry/mudroom refresh? We’re not sure, but there’s only one choice in our mind - Black Forest Design & Build.”

“I have had great experiences with Addrian and highly recommend him to you. He is responsive and knowledgeable. He completed my home renovation project on time and budget and has been available to discuss ongoing work. He understood what I was looking for, gave me great suggestions and did the work in a very professional manner as spec'd (walls, cabinets, flooring, basement, closets, lighting - and coordinated with PP&L to repair a damaged electrical weatherhead unexpectedly caused by the neighbors.”

“I had my kitchen i completely done over. A whole new look. i was very please. He also did my one bath room.I have some more jobs for him to do”