You answered your question....Malasia.....

Post a few photos on one of the photo uploading sites.

A few years ago, I worked on a number of tables from a particular manufacturer -- the finish on nearly all of them was failing and peeling.

Damage from hot items is usually very localized. If it's peeling over a large area, I'd say it's a manufacturer's issue. The fact that it's failed before and they admitted damage is probably in your favor.

It would be interesting to know how many other people are having the same problem.

There is also an implied warranty of "fitness of merchantability" meaning that it should work for the use that it was intended for.

Sun exposure and improper maintenance of the table can speed up the cracking to the finish. The old finish can't be saved but you can quickly and easily remove the cracked finish and apply a fresh coat. Choose a topcoat that is non-yellowing and formulated for furniture.

I’m not exactly sure what is causing this problem because we have the same issue with a much more expensive table, after 4 years. I have a dining table that is over thirty years old and never have had an issue like this. The occasional ring from careless guests leaving a glass without a coaster, but never a cracking finish.
I also have 2 side tables that after 10 years have begun to crack and peel. They two were not cheap, but they have inlay on the top, so I’m guessing that is the cause. I’m guessing they are cheaply made; by cutting corners and cheap materials. I hope you received proper reimbursement, David.