My builder uses Houzz Pro to plan the timeline and give detailed estimates and daily updates with photos of progress, and provide invoices at pre-agreed key points in the build. This made the whole experience much more efficient and stress-free.
I would suspect a door that is quite heavy due to weak springs, bad hardware or age and motor bearings that let the shaft work back and forth which is caused by a bad door. I would invest in a technician at this point.
Don_
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