Did this installation replace a previous furnace and condenser? If so what size condenser did it replace?

Did the installer measure the ducts and verify they have the capacity to handle a 4 ton condenser?

Hey Mike,
Yes they replaced the old 22 year old system. The old system I want to say was 2.5 ton.

No measurements were made of the ducting that I know of, only site verification, and the installer said that the duct size was sufficient.
However I measured the return hole and mine is 14x20 and the install book recommends a minimum of 20 1/8 x 24
3/4. I guess I should crawl into the attic and measure the ducting myself.

Anymore help would be greatly appreciated.

I've got the measurements

I have TWO 10 inch flexible ducting pipes comming up into the attic.

One of the 10 inch goes directly to the Master Bedroom, and explains why that room does well with cooling & heating.

The other 10 inch splits into several different sizes. First it splits to 8 inch which also goes to the Master Bedroom off that split near the 10 inch is a 5 inch that splits off and feeds the upstairs bathroom. The next split which is also near the 10 inch is TWO 6 inch that feed the two upstair bathrooms. I hope that helps some.

Yikes! You went from the 2.5 ton to a 4 ton condenser? I am no expert, but it sounds to me your ducts are too small to handle the 4 ton system.

You need to have the contractor explain why you have such a high static pressure if the ducts sizes are sufficient.

Is the contractor a Carrier Factory Authorized Dealer? Do you have confidence in this abilities?

lmao, the contracter is doing everything to rectify the problem after the fact, the orginal installer they hired didn't quite do what he was supposed to, the installer they have out today is fixing all the problems. They are installing an inline fan on the 6 inch ducting that goes to the two rooms that wern't cooling that well, and they are opening the return under the unit to match the width of the unit. They are also (at my request) putting the filter inside the house instead of under the unit. Lots of cutting going on. Anyway I will post if that took care of the Static pressure problems.

Static pressure is the difference between the negative pressure (from your returns) and positive pressure ( at your supplies). This is an indication of the air-flow over the coils.
These will differ as your air filter plugs up, the "tightness" of your air filter, the duct sizing.
On a retrofit I'd suggest it's OK, but there should be, on your rating plate, a spec for EST. If it's within range, you're laughing. If it isn't I'd 1st consider more return air as that's the most common fault, but I'd also look at the supplies. Are they restricted (i.e. under furniture or behind?). Are the vent dampers wide open?
If you've got the gauges, try removing the filter first. If that brings it into line, you can switch the fan into the next highest speed, replace the filter and rock on.

Hey Josh you nailed it!

They just got done opening the return hole IAW the MFG reccomendations.

ALL IS WELL!!! Static pressure is now at .41-.45 at 1440 CFM's YEA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They still added a switch and an in-line fan to help cool my computer room which is a really nice addition, I can turn on the extra cooling when I need it.

As well they moved the filter into the house so I don't have to tear apart the unit in order to replace the filter.

I am totally happy at this point, and just wish the original installer was as professional as the second one.

Glad to hear your static pressure problem has been resolved. The static pressure measurement is a great diagnostic tool within the Infinity Controller. You probably would not have been able to resolve the problem this quickly without the static pressure information.

Thanks Mike.